ALM Tools for a Potential Software Development Process
The software development process entails the use of different vendor tools. Hence you need an integrated ITservice management platform that can accommodate different ALM tools and support the critical development process. The platform is responsible for managing service request lifecycles and informing the customers regarding the progress of their requests through efficient service request management processes. It has to provide optimum incident management solutions to ensure that normal operations are restored quickly without any damages. It is also responsible for resolving the incidents by addressing the main cause of the problem with efficient problem management strategies.
The IT service management platform has to ensure that all changes are tracked and managed with a standardized process to facilitate any additions, modifications or eliminations. It has to ensure a smooth release management operation for successful deployment of hardware and software without causing any disturbances. It is responsible for the deployment of a productive asset management process to ensure that all the assets are combined and collaborated effectively. The platform is also responsible for ensuring a diligent contacts management and accounts management process.
Since you need integrated ALM tools for software development there are various options to choose from, such as point-to-point integration, single vendor integration and multi-vendor best of breed integration tools. In the point-to-point integration option creating and maintaining individual integration codes between the pairs of tools is a very difficult process. There is no scope for incorporating changes in the code as the business rules are hard coded. This means that the integration process has to be replaced by another set of ALM tools which will require added effort and investments for maintenance.
The single vendor integration tools are incompatible with the free open source tools. There are barely any opportunities for collaboration that fulfill diverse requirements. The multi- vendor best of breed integration tools combine with the perforce integration tools and eliminates all complex and expensive integration processes. The requirements for replacements are reduced for the development of integration codes in comparison to the point-to-point integration tools. The multi-vendor integration tools facilitate the creation and management of integration business rules without relying on individual tool adapters. The artifacts can be traced and managed efficiently with a proactive multi-tool along with an analysis of the impacts caused due to changes.
The multi-vendor integration tools provide an automated and transparent cross-tools process. All the information relevant to the artifacts can be provided in real-time through intelligent dashboards. It helps you gain critical insights into the software development process and make important decisions that will leverage your prospects of achieving success.
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