The IT Strategy for Onshore Operations

With onshore operations beginning to be welcomed by numerous American enterprises, IT strategies for these operations have assumed even greater significance, especially in light of these recessionary times. The availability of talent pools at decent wage levels in domestic areas are another reason for enterprises to look inward. Add to that openhanded and generous government incentives as well as the opportunity to encourage local talent and employment, onshoring (also known as inshoring or domestic outsourcing) is now being seen as the next big thing to hit American enterprises. American enterprises are realizing that onshore operations can be more productive than a global team.

Technology and its great continuous leap has changed IT forever. From mobile applications to Cloud and SaaS systems, business infrastructure as we know it has changed dramatically over the years. Thus IT strategies have also changed to accommodate these new technologies. Since the role and value of the IT department has changed significantly among enterprises, it’s no wonder that IT strategy has become more crucial for enterprises. For a workable IT strategy in domestic outsourcing operations, the first and foremost thing on every strategy list is IT agility. The onus is on an agile IT service program that doesn’t need a long drawn infrastructure requirement and most importantly is cost effective for the enterprise. From enabling operational competency and managing complex application ecosystems, domestic IT inshoring strategies involve all such complex yet essential requirements.

CIO and strategic sourcing managers are working overtime to develop appropriate strategies to ensure they are developing cost-efficient solutions. Here is a simple list of what an essential IT strategy could look like. Your IT strategy for onshore operations:

  1. Must include a basic cost structure that includes labor, infrastructure and other facilities, especially telecommunications

  2. Should align your business goals to ensure enhanced productivity

  3. Be able to handle any kind of technological changes and should support, integrate and manage well within these changes

  4. Be flexible and scalable. This is critical because only then will your business respond to changing market conditions.

  5. Should include provision for cloud based on demand services

  6. Must provide strong local competencies

The IT industry is forever evolving, yet the business criteria more or less remains the same: lesser production costs and greater productivity and profits still remains the mantra. Onshoring/inshoring has become an important tool that can effectively reduce the costs of an enterprise IT company. When the right IT strategy supports your onshoring model, inefficiencies will be eliminated.

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