Ready to Succeed in Conversation
Have you ever thought why some people are much more popular in a group and easily attract attentions than others? Is it because they are good-looking or have a charming smile? Perhaps it is one of the reasons, but it is really their communication skills that attract others, and that is their charm.
There is a lot of knowledge in communication. As different ways of communication are for different occasions and conversations, a good choice can help you in an exact conversation and leave excellent impression. Now let’s have a look at some of the communication skills.
1.Choose a right place for an intimate conversation. For example, if you are going to tell someone something that is not going well, such as news of death, a breakup, a job loss, a change of plans, or a criticism of their efforts, it is suggested that you have your conversation in somewhere private and quiet instead of in public, around colleagues, or near other people. As a sales manager in a chain store, I sometimes have talk with some of my employees; criticize their performance for their selling earbuds in our stores. As a matter of fact, this conversation is of great help for them, offers advices and suggestions, and skills when communicating with a wholesaler, say when he plans to buy the best headphones. It is necessary to choose a private place, which will enable me to provide space to open dialog with them and help to ensure that the two-way process is occurring properly. If you’re trying to give bad news in a cafe surrounded by loud chatting and reverberating sounds, the surroundings will affect the impact, and you will find it hard to know if your message has been understood. By the same token, if you are presenting to a group of people, be sure to check the acoustics beforehand, to practice projecting your voice clearly, and to use a microphone if needed to ensure that your audience can hear you.
2.Be relaxed to the unexpected. For example, if your phone rings, laugh it off the first time, then turn it off immediately and continue with your talking. Be relaxed with distractions. Do not allow external distractions to act as crutches that keep sidetracking your concentration. They will distract both you and your listener and they will also effectively kill the communication. Even if the communication that you are having is a difficult one, it will not help the effectiveness of your message if you are seeking comfort or respite through such distractions.
3.Use breathing and pauses if necessary. Perhaps you are still having no idea of the magic power of pause. My boss once told me that pausing causes and audience to lean in and listen carefully. It is of great help to emphasize what we want to convey, allowing the listener time to digest what has been said. When having a conversation with those who want to buy noise cancelling headphones in our chain store, he really had such an experiment on them and had good results.
The communication skills mentioned in this article can be more useful for those who sell products. As the proverb goes, PRACTICE MAKES PERFECT, they will help to make improvement if keep practicing.
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