Useful Tips That Improves Communication
Did you have an awkward experience that nobody was listening to you when you are fully passionate about some topics and talking with your zeal from your heart? If YES, it is partly because of your failed opening speech that does not interest them; even if you attract them in the beginning, they may be distracted by anything around, like the clock on the wall, a beautiful girl outside the window, or a sad song played in the room. In order to block these communication barriers, we have to master some helpful communication skills. Here are some tips for you to obtain successful communication in a real conversation.
1.Listen carefully
If you ask a large number of people, they may think in a lot of cases they are listening to what the speaker is saying in a conversation. Truly effective communication goes well when the both two parties, speaker and listener; listen carefully when the other is saying. Perhaps it is with difficulty doing this when your partner is saying. So have a try from now on, to not interrupt, not get defensive. Just hear them and reflect back what they’re saying; such an interactivity let they know you’ve heard. Then you’ll understand them better and they’ll be more willing to listen to you.
2.Respond to criticism with your empathy
It is very normal that you feel they are wrong when someone is criticizing you. You may think they are impolite and the conversation is hard to continue any more. Although criticism is difficult to accept, and often exaggerated or distorted by the speaker’s emotions, however, it is important to listen to, respond, and have empathy with them; moreover, you can seek valuable information from it.
3.Look for compromise instead of trying to win the argument
As a matter of fact, both the speaker and listener look for solutions that meet their own needs. For example, in a conversation between wholesalers and those customers who computer speakers, the wholesalers introduce their items and attract customers in order to sell as many as they can, while the customers try to get the lowest price. What they really care in such a conversation is what the other can do for them. Therefore, either through compromise, or a new solution that gives they both what each of them wants most, this focus is much more effective than one person getting what they want at the other’s expense. A really successful conversation involves finding a resolution that both sides can be happy with.
4.Own what’s yours
Realize that personal responsibility is strength, not a weakness. Effective communication needs admitting when getting wrong. If you share some responsibility in a conflict, for example, a customer thinks the headphone bought in your store is not the best headphones in his opinion, look for and admit to what’s yours. It also often inspires the other person to respond in kind manners, leading you both closer to mutual understanding and a solution.
Now we have learned these useful tips to make our communication more effective in a conversation. Hope you will get good outcome.
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