Things To Evaluate When Searching For Document Translation Providers
The quality of translation services and the companies that provide the service have increased this past few years. However, with the increase of providers comes a dilemma; there are more choices now and its difficult to discern which companies can be trusted to deliver a quality service. There are other factors besides price that are worth considering when evaluating translation service providers. Here are some questions that will serve as your guidelines in selecting a document translation provider to work with.
Can they provide a quote instantly? Most companies can now offer fast project estimates online. You just need to fill up a form in their website and your request for a quote will be processed immediately. Some companies will forward your request to a project manager first, for a more accurate quote while others may automatically give you a quote based on your inputs. Whatever their method might be, you can expect a reasonable estimate of your project quickly.
Do they provide industry specific translations? First class translation services include highly-specialized translations. This means that the translator working on your document will be a native speaker with a working knowledge of your industry. Different companies may have different industry specializations. Always make it a point to ask a company the specialized translation services they offer
What’s the companies turnaround time? The usual industry turn-around time is within 5 business days to a few weeks. Some can even complete minor projects within 24 to 72 hours. Knowing exactly when you will receive your translated document is beneficial on your part, since you’ll be able to coordinate your project with your other responsibilities better.
What type of experience do the document translation agents have?Some document translation companies screen every candidate to ensure they meet certain translator qualifications. Find out if the company recognizes translator associations such as TRANSLEX, ATA, the U.K. Institute of Translation and Interpreting, and UN amongst others.
Will a project manager be assigned? Most document translation companies will assign you a project manager or account manager to handle each step of the translation process. This makes it easier to keep track of the status of your project, and you can ask any questions directly to receive a prompt response. Account or project managers will also be in charge of sending you the final bills and invoices for your project, and can explain the costs of your particular document translation project in greater detail.
Does the document translation company use machine translation tools? Some companies use machine translation tools or software programs to complete the translation, but this can compromise the quality of your documents. Look for a company that uses only native-speaking human translators so that your document will be of the highest quality, and will make sense to a native-speaking customer or client.
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