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Free Conference calls are precious business instrument, which has to be used in order to improve the level of company’s professionalism. The conference call must be handled professionally and analytically. Conference calls may attract new comers, which mean that it is important to make introduction. And the better the introduction is, the better impression the company makes on its potential customers and partners. In order to make the call more professional in the eyes of your partners, you should ensure a quiet area and obtain good quality phones and headsets. It will better the quality of the sound. The high-quality, live and interactive conference calls are the main steps to a good conference call.

The call moderator’s responsibility is to advise the call attendants. They should be aware of the main rules before the call begins. Such ones include general protocol, etiquette and some specific rules to follow. When all call attendants get involved in the call, the facilitator should introduce each one of them to the rest ones. Each attendant has to provide a short description of their exact role in the call. It is necessary to make it, because there maybe some new faces in the call. Cell phones should be avoided, because there could be static on the lines. The static is the main enemy of the good quality of the connection. One of the main signs of professionalism is the promptness. The reason is that it is difficult for the attendant to make small talk while waiting for the one who is late for the call. It is also not good to put the conference call on hold. This will force the participants to listen to the music, which sounds during the hold. The call waiting should be disabled for some time, because it may embarrass the conference call attendants. According to the conference call protocol the participant pays attention to the call duration. If you follow the simple rules of the call etiquette, you will certainly increase the quality of conference calls. You will be delighted with the level of professionalism of your call, which will be undoubtedly noticed by your potential customers and partners.