Fuzhou small household appliance market, the level of quality control problems – small appliances, quality, management – HC Network Appliance Industry
In 2004, small household appliances market
Sell
Amount of up to 600 billion and an annual 8-14% of the rate of growth of market sales this year will be more than 65 billion yuan, is expected to reach 80 billion yuan within 3 years. Insiders pointed out that the small household appliance market has great potential, "money" King
Bright
.
Reporters, however, recently Fuzhou market survey of small appliances, small appliances, behind the big market, some of product quality management and service levels are cause for concern.
Taijiang a home appliance shop in Fuzhou, the reporters saw all kinds, an array of small appliances neat and orderly placed on the shelf, but the price difference and the poor, from ten dollars to a few dozens of dollars hundred dollars. Especially those close to the "special handling" of the no-name small appliances, even more alarmingly low, one
Cooker
As long as 35 yuan, without any warning signs. When asked to after-sales service, the sales staff to answer, six months warranty. A reporter asked: "There is no such brand Fuzhou maintenance point?" Sales said: "There is no service point, but you rest assured that a problem you get here, we will try to fix." See with reporters in hot pursuit to ask questions, sales gradually impatient.
Then, the reporter has visited five or six franchised supermarkets and electrical self-employed, found that many no-name small appliances prices are quite low, but can not guarantee the quality, service close to zero. Mr. Lee, who lives in the road, Fuzhou White spent 150 yuan this year's National Day in a
Shopping
Bought an electric shaver can be used only for two months, shaver can not rotate, and Mr. Lee to find manufacturers for repair, maintenance personnel can be factory said, is Mr. Li himself will be razor immersion, resulting in part corrosion, they are not responsible for this warranty, such as to repair, you must pay the parts cost 80 yuan.
Fuzhou Consumers Association told reporters that the staff member, this year the Consumer Council received complaints from consumers Fuzhou situation, small household electrical appliances except quality problems, lack of after-sales service has become a hot spot of complaints. It is understood that too few service outlets, charge high, claims difficult, the small household appliance market, the existence of widespread service problems.
Pavilion Street in Fuzhou
States United States
,
Suning
Paradise several major home appliances
Marketplace
, The reporter found that in these large electrical store, shelves are some well-known place
Brand
Small appliances, while prices are relatively higher, but the quality and service is guaranteed.
It is understood that the small appliance manufacturers in China many, but the actual service with the specialized agencies or a special repair shop and trivial. Although individual large enterprises to solve maintenance problems, but the maintenance cost is unacceptable. Small workshops are beneficial to do business, strict quality control on products, not to mention the after-sales service.
The industry that the current status of small household appliances manufacturers lower the threshold for approval, with
Air conditioning
, Compared to refrigerators and other large appliances, small household electrical appliances production required financial, material and technology to be much lower, several, a dozen small-scale enterprises and cottage is very large, this is a low-quality products into the market in the located. Of such enterprises and small workshops, multi-sectoral joint to strengthen supervision, should be a priority.
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