Virtual PBX Phone Advantages over its Traditional Counterpart
In the early years of business phone systems, virtual PBX phone extensions were still not available. Businesses then relied on traditional phone extensions to link multiple office departments and employees. Traditional telephone extensions were effective in maintaining the connection of communication within any organization. The effectiveness of traditional phone extension has made it a communication service that is a must have for all types of businesses, whether that business is a multinational company or a small home based enterprise. Although traditional phone extensions provided communication connection, its service had limited range.
Increasing the distance between the phone extension and the main phone number required additional cost. This would put small and medium enterprise at a disadvantage. Because they can hardly afford to pay for expensive traditional phone extension services, phone extensions of small enterprises are more likely placed or housed in the same building as the main telephone number. The high price required to maintain a phone extension that is located far from the main contact number hampers the growth and expansion of a small company.
Furthermore, calls that are transferred to traditional phone extensions that are far in proximity from the main phone number encountered several communication problems. Lost and busy signals were just some of the most common trouble in forwarding to traditional phone extensions. It also takes more time for the calls to reach their destination when it is being transferred from the main phone number. This type of problem is particularly experienced more often when routing calls to traditional phone extensions outside of your local area.
As time went by, many innovations were made in communication. One of the products of this improvement in communication was the virtual PBX phone. This phone system communicates via Internet. It also provided virtual PBX phone extensions. This new kind of phone extensions quickly caught the attention of businesses because of the advantages that are gained from it. Unlike traditional ones, virtual PBX phone extensions can be placed in any location without the need of an infrastructure to place it in. This enables you to save on your expenses when creating a contact number extension.
Another advantage that virtual PBX phone extensions have over traditional ones is that forwarding a call to a company extension will be charged at uniform cost. It charges communication in this way because of its dependence on the Internet for communication. Since every location is a local area when you use the Internet, you are not limited to creating a company phone number extension with close proximity to your company location. You can establish extensions that are way beyond the premises of your office.
Limitations on the growth of small and medium enterprises will not exist when you are using virtual PBX telephone extensions. This is because it will provide your business with ample room for development that traditional phone extensions cannot supply. Virtual PBX phone extensions can also be modified without any hassles, which cannot be said of traditional phone extensions. You can add, remove or change the person assigned to the virtual PBX phone extension that your company has.
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