Dell 1400 laptop users complained that the design was flawed – Dell 1400, User-IT industry
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Dell 1400 Notebook Complaints from users that the design was flawed
HC IT Network News: A few days ago Dell 1400 notebook users Lively caused complaint, some netizens said Now the business regardless of the interests of consumers, some products in question or Sell The process of hiding a lot of consumers do not know the inside story, in order to gain for consumers to bear.
Users said their process is: by all means to consumers, then there is a problem, they begin to quibble with each other to find a variety of reasons, until the grinding of you, not the know, this is their usual practice.
Such as Mr. Duan is the case. First of all, customer service evasive, and then you have no way Gaode. Also urgently, get people to repair. But in the end still a problem. Dell's customer service in the look. Then customer service began to reason that date. The reason is to do your own reasons to quibble. Dell has recalled the United States 1400
In the United States as Dell vostro1400 Graphics Have been recalled. What does that indicate? We do not have a national supervisory authority to protect their interests. But leaves it as a genuine Dell to deceive consumers, a problem no one to defend the interests of consumers, if the matter is not resolved. There will be more victims will be deceived. Fortune 500 companies as Dell should come out for this event is responsible for the most basic one should be accountable to consumers.
This incident, Dell also wake up to the counter yourself. In the customer management and service staff is not the ability to learn should be strengthened, in selling their products to consumers a clear picture whether the note. Dell's brand if you want to continue to develop and expand in the domestic market, it should take more responsibility related. Also called on all consumers buy Notebook , We must do first what about the same time, those who have purchased a computer has a problem of consumers, we all agreed to uphold our rights.
Related news
Mr. Duan around in November 2007 in Taiyuan in Shanxi SEG Digital City to buy Dell vostro1400 notebook, numbered 14937068841, Mr. Duan was found in use during the 1400 Dell laptop to play a sound card with a short sound, Mr. Duan has made several calls to Dell 8,008,580,888 customer service, but not always completely resolved. But in early November 2009, paragraph 1400, found Dell suddenly crashes this machine, boot black screen, the computer can not use, by computer repair personnel overhaul, originally Graphics Sweating. In desperation Mr DUAN spend 500 yuan to repaired. But you have not seen about half a month, this product has the same problems occurred. Mr. Duan is unpleasant for the post early in November 2009 issue of Internet search only found in graphics card, "Dell card door" events. Mr. Duan call Dell customer service said "your machine October 29, 2008 outstanding maintenance had expired and could not repair," Mr. Duan said that the event is not to extend the warranty card door cards year? Dell Customer Service said: "It has expired," Mr. Duan said, Why do not you tell consumers, Dell has no expiration date to the factory maintenance to stall …..< Full text >
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