"Three Guarantees" obsolete electronic goods "recall system" legislation – electronic, three bags, the market – HC Network Appliance Industry
AQSIQ is the joint Ministry of Information Industry, Consumers Association and other departments, for many consumer complaints, to formulate a report entitled "Product Liability Guarantee Bill," the laws and regulations, will be by way of security responsibility to promote business flawed the products in question to implement the voluntary recall.
New Year period, Mr. Wang has been moved into their new home near some of the things Gaode feel "uncomfortable."
He just bought a
Brand
Large-screen flat-panel TVs serious
Color
Deviation in the change of the multiple, the fault still exists. Wang found that similar problems exist a number of television, demands the return, it was the company refused. Manufacturers reason is simple: the king does not meet the requirements of three packs of provisions, consumer electronics products are now in China there is no "recall" one said.
In fact, experience such as Mr. Wang is very common. The past two years, including
Hewlett-Packard
,
IBM
,
Dell
And other international giants, have undergone
Notebook
Computer
Defects must be full recovery or to initiate testing of the event. However, these local actions do not reflect the overall level. Even as the
Sony
This giant, is also "recalled products" issue evasive.
However, the situation is expected to be a fundamental shift in 2006. Recently, the State Administration of Quality Supervision Quality Management Quality Division Director Wang Li Xin said the main food safety is the joint Ministry of Information Industry, Consumers Association, and other departments of many complaints for the Consumer Electronics to develop a document called "product liability security regulations" Legal regulations (the "Ordinance").
The "Regulations" will be by way of security responsibility to promote business products in question on the defective implementation of the voluntary recall.
"Recall" into research stage
"We have the" Regulations "included in the latest legislative plan, research from the end of 2005." Wang Li Xin, accept the "Financial Times" exclusive interview revealed: "As the design process so the next batch caused the problem products, consumer electronics companies an obligation to take the initiative to recall. otherwise be liable. "
Early as October 1, 2004, China formally promulgated the "Provisions on the Administration recall of defective motor vehicles." But so far, other industries also no requirement to recall the products in question the laws and regulations. "Regulations" Once introduced, it means that consumer electronics will continue after the automotive industry, becoming the second recall of industries applications.
Bigger breakthrough is, "Regulations" will rewrite the definition of China's recall system.
"In the past, said the recall is for safety issues. But the electronics are functional defects, not a security issue, in which no laws." Wang Li Xin that affect the user experience like this, but does not affect User Security "problem products", business is also an obligation to recall.
"I think corporate responsibility is the best way to guarantee that once launched 'problem products', then identified as corporate defaults, the company voluntarily recalled product." Wang Li Xin explained, "Bill" name that "What is your name and unimportant, the key is to solve the problem. "
As for the "Regulations" issued a specific time, is difficult to determine.
This legislation is divided into four stages. The first stage is the research, this phase in late 2005 has been officially launched, its content is mainly of complaints to be more the problem of high-tech products to collect, collate; second stage is the classification analysis, the product of the complaints are mainly reflected in a relative stability of the problem can be described as refined; third stage is to listen to opinions from all parties in the same time, the proposed "Ordinance" the rules; the final submission of the State Council's consideration.
"" Bill "is my focus for 2006 content. I am very optimistic about the progress." Wang Li-hsin.
"Three Guarantees" out of date
brewing "regulations" in the background, on the one hand is on the case of consumer complaints surge, on the other hand, it is the implementation of a decade of "Three Guarantees" exists between the various loopholes and delays have been unable to cope with new problems.
According to the China Consumers Association Deputy Secretary-General Wu Gaohan revealed that the consumer electronics shown a rising trend of complaints, almost all the complaints are focused on after-sales service. Each of which 10 have a complaint with the
Mobile
About every five complaints with the
Telecommunications service
Related to the recent complaints of flat-panel TVs has increased significantly.
The first few months, Sony digital cameras variety of successive batch of quality problems, were equally alert the relevant departments. But it is distressing that the search through the existing provisions, but can not find any solution for these problems based on. Since 1995 the implementation of "three guarantees provision" has been embarrassing task.
2005 9 the end of Wang Li Xin had "three guarantees implementation of the requirement Symposium", pointed out that the formulation "regulations" need. In his view, "Three Guarantees" is facing two deadly "bottleneck."
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