Autran water heaters have been serious problems of quality complaints – Autran water heater, water heater maintenance – household appliances
< BR> Summary: Autran
Water heater
Serious problems of quality, after sale
Service
Mess, money does not invoice IOU, illegal evasion of state taxes, but do not know
Service
Torment people.
<BR> Complaints
: I am the residents of Yuncheng in Shanxi Province, called high-Yun Feng, moved in January 2007, when new houses in urban areas
Home Appliances
Market Autran store bought a water heater in Guangzhou Autran enterprises produce electricity with water heater, model is 302-75. Serial number is NO.226922, spent a total of nearly 2,000 yuan. Using less than a year, the water heater the main components? Heater has appeared three times on the non-heating phenomenon, say the sale was due to the quality of this heater No, companies are producing copper heating element, etc. copper back to the free-for-1 after the time unconsciously to 2009, this center has more than 10 times to replace heating element, dig a few hundred dollars of home maintenance, may never see someone to replace the copper heating element, Taking into consideration that we still have to rely on after-sales service, so we do not care about anything.
<BR> 09 12 7 water heater problems again, the display appears as L0, we are asking for families to after-sales service personnel (2,262,126), 8 days of a maintenance staff that he had been repaired for several years, before after-sales staff to dismiss the charges as arbitrary, in the future for him to repair and fix the day but he did not get wiped his paper, the shower head and stabbed several times said OK, and told my family after the repairs have to charge 30 element of home maintenance. Maintenance staff can be left, water heaters and old problems, on the 9th to the maintenance personnel to replace a heater in, the charge 30 dollars home maintenance costs, and when I asked for billing, maintenance officers told that no notes, his family strong request, he was behind in the original repair bills hit a IOUs, and stated the problem within three months will guarantee free repair.
<BR> Since then, the water heater malfunction frequently, and are the same, from December 9, 2009 to January 26, 2010 period, water heater problem on the same five, are old and maintenance staff that is the home of leakage protection switch is too small, we had requested replacement of a large-capacity switch leakage may still not work properly. January 27 maintenance personnel to repair the water heater when it apart, replace a heating element in the post can not properly use it in that round by Shi Jin control button, the button does not display the result. At 16 o'clock, maintenance personnel told my family that was shown to be 70 per switch is broken, and explain the days of re-repair, and today he has to pick up their kids, so much the things in there and left, family members said the machine cover wear safety , maintenance staff did not care just say tomorrow also repair.
<BR> 1 28 11, the door again, the maintenance personnel to repair, replacement, or after the display switch is not working, they on the motherboard with a screwdriver to poke back and forth planning, my family worried about that, how do you do everything Table test whether the problem is the circuit board, such board will break it, but he said he would not repair, only replacement parts, it is bad motherboard, and replaced Caixing to 300 yuan. I Left with no alternative had to give up the repair, as of now no one asked the water heater problems, the company not to address.
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