How to choose the right truck rental company to do business with?
There are many criteria that people use when weighing up alternative truck rental firms. Typically the first criterion is price. Now don’t get me wrong, the price of the truck contract is important but it is not necessarily the first thing that should concern you. In this article, I will break customers down into two different groups. The first group are business users. Typically business users need a vehicle for longer periods. The second group are private users. Private users tend to be people who are moving house, well at least in Dublin they are.
The business user of a commercial vehicle typically has specific needs when he approaches a truck rental company. Quite often these needs are not instantly apparent. Sometimes it can be cash flow based, that is the company cannot afford a large upfront payment on a new vehicle and look towards the rental company as a remedy for this. Or sometimes as a company is expanding, they find they lack the expertise to make the correct vehicle choice and keep costs predictable and under control. Legislation is also turning companies towards truck rental as an alternative to managing their own fleet. A simple reason for this in Ireland is the increased laws governing the running of trucks and vans.This results in a high administrative overhead for small operators.
When selecting a rental company to do business with you should approach the company with an open mind. This is quite an important point in relation to truck hire. Just because you have been running your vehicles the same way for 20 years does not mean that there is not a more efficient or cost effective way of moving your goods. Many times I have talked to companies who are considering using rental vehicles on their fleet only to discover not one of their vehicles are road legal and this takes precedent over vehicle procurement. Recently, I was approached by a firm who required 9 car licence trucks to delivery building materials around Ireland. These trucks need to be driven on a normal car licence; however when I had a look at the load requirement involved it was apparent that smaller trucks were not suitable for the job. The load requirement alone was 3 tonnes which was over double what car licence trucks can carry.
It is cases like this that the truck rental firm can be of assistance to the customer. So aside from setting the monthly cost of the rental truck they can also advise of legislation, annual doe testing, tachograph calibration, tyre changes and servicing. This is all party of full service contract hire of trucks.
For private house movers the criteria for a hire company are different. The private hire customer should look carefully at the load that they need to carry. That is they should inventory the amount of goods that they need to move. The next important step is to ring their rental company and ensure that they have a suitable vehicle. For example in Dublin the roads are quite narrow and many homes have narrow pillar through which larger vehicles cannot fit. So a truck rental customer in Dublin can often find themselves taking a vehicle a little bit smaller than ideal. This reduces the chances of damaging the truck.
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