Professional Expertise And Traits Required For An Undertaker’s Job
Undertakers’ or funeral directors’ task is to make preparations for funeral ceremonies and other related needs and responsibilities. To achieve success in this profession the undertaker carrying out these duties should possess certain essential and unique skills and attributes.
As he may be required at any time of the day, an undertaker must be ready to work at odd hours too. He should be prepared to work away from his workplace as the job requires him to be available at the place where he is needed.
The undertaker must be able to understand the sentiments of clients, listen and understand their needs and communicate lucidly. He must be able to manage and communicate with people of all ages and people having various religious and ethnic backgrounds. An understanding and caring attitude will be a great help in this profession. However, he should be mentally strong and not get carried away by other people’s grief, so that he can offer emotional support to them.
Undertakers should be dignified by nature and practise seriousness, but must not look gloomy or morose, as this may heighten the grief of the family and friends of the deceased person.
Undertakers should have extensive knowledge and deep respect for the religious beliefs and sentiments of different cultures and communities. They must also be aware of the funeral rites and customs of burial of different sects.
An undertaker should have good organisational and management skills. A number of services will have to be organized by the undertaker and this will require good coordination and management skills from the undertaker.
An undertaker must be proficient in legal matters and should know the legal formalities to be followed, or the necessary approvals needed from the government authorities before organizing funeral services. He should also be conscious of the official procedures to be adhered to for obtaining death certificates, insurance claims etc.
Lastly, an undertaker must ensure that his driver’s licence is updated and that he can drive the funeral vehicle during the service.
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