Avoiding the need to use solar water heater business for several months found th
Yang uncle bought in the spring of 2009, a Wall home
Solar water heaters
, Dealer for installation finished, he used this winter only to find the problem?? Own home
Water heater
And neighbors of the same, but the neighbor's water heater tank with antifreeze device, his family ye would not? Young uncle and distributors resulting controversy.
This, Jinzhou City Linghe District Consumers Association reminds consumers that consumers buy
Home Appliances
Product, be sure to look out the procedures and zero
Fitting
Are complete, the operator for the consumer installation must be installed in place.
Consumers: the lack of winter water heater parts found
CASE Linghe District Jinzhou City staff described to reporters what was going on. Young uncle over seven late in the year early in March, a water heater in his distribution office in Jinzhou city purchased a new wall mounted solar water heaters, spent 3,600 yuan, after installation use the winter, he found the lack of additional water heater units pieces. The same neighbor bought a new electric water heater on top of the heater and thermometer, is to prevent water tank damaged by frost, but he did not buy water heaters how to install this add-it? Yang uncle in to buy a water heater If we can not specifications that dealers can use to install on the line, now found the problem, only to find the dealer had sold water heater to ask Zehui Shi.
Dealers: consumer manufacturers not to take the time to buy
Young Grandpa find distributors, dealers told him, when the product was not with such additional documents, product brochures also did not write. This allows Young Grandpa was unbalanced mind, the same water heater, after a neighbor had to buy additional parts, not to buy their first, dissatisfaction with the dealer Uncle Yang
Complaints
To Linghe District Consumers Association. Consumers said the time Fear is no water heater dealer to install the additional pieces, he bought the water heater is the same price with the neighbors, and not cheap.
CASE staff on December 30, 2009 to the scene to view, understand that other families the same model heater with the brand does have nipped the additional pieces of waterproof boxes, Yang Grandpa home water heater did not.
CASE: Dealers must inform consumers in advance
This, Linghe District Consumers Association staff pointed out that the same lack of additional pieces of goods the situation there, distributors to sell products when consumers do not quibble with pieces of the ground is irresponsible, and should find ways for the consumer are resolved, the installation place. CASE remind staff, dealers in household appliances sold merchandise, goods have additional parts, dealers should inform consumers in advance, the goods sold, you must install in place for consumers to prevent future conflicts triggered.
Distributors sold products use statistics is maintained, through good faith to enhance the credibility and win more customers. When consumers buy goods appliances must pay attention to the relevant formalities to complete, not as long as the invoice, warranty card, but also think of request to the dealer sheet, keeping in mind the instructions on the description of products see additional pieces of the situation. Do not understand, ask the dealer to many, the purchase is no shortage of things missing appliances, whether additional documents are useful, quantity, etc., pay attention to carefully check the well, in order to avoid similar problems.
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