Trap and worst maintenance Kengren not light cottage – electric water heater, co
Today
Cottage
Phenomenon can be described as ubiquitous, mobile phones have cottage phone, TV with cottage television, and even household appliances maintenance is also the phenomenon of the proliferation of cottage: store special maintenance, network maintenance information, check number 114, or even by product warranty card service telephone contact, all may encounter derivative. When people entered the cottage maintenance of traps, will be troubled, not only does not guarantee service quality, it is difficult to safeguard their legitimate rights and interests. To help consumers understand the true cottage maintenance, our reporter in-depth investigation on a variety of cottage repair phenomena revealed.
Cottage maintenance and worst
Beijing Fengtai District, home of Madam Ho consumers
Water Heater
Use more than two years. Ms Ho told reporters, for security reasons, she must wash once a year. First-year commitment is factory cleaned once a year free of charge, have enjoyed it, and the period is one year manufacturers take the initiative to call home before the arrival of reminders. This is the second year, and then would have to clean their own expense. While Miss He prepared to call your
Service
Personnel door, she again received the "factory" of the phone, the other said, "In return for consumers, this year is offering a free repair cleaning activities." Miss He immediately agreed and made an appointment door time.
"Because they volunteered to call home, I simply no doubt is a liar, liar not know my phone, can this really touched me a liar." Ms Ho told reporters, the service personnel about Good time to time the door, wearing the name printed factory work clothes, went straight to the bathroom on the door wearing shoe covers, and soon took apart the heater removed, cleaning is completed, the service staff told Ms HO water heater Heater and the seal is broken needs to be replaced, the replacement
Fitting
Additional charge, a total of 180. "Not saying you free maintenance cleaning, and now how they have to pay it? Mention water heater has been hard about not bad, how bad of a cleaning on it?" Because there are too many questions, she serves do not accept the charge. This time has been very enthusiastic staff suddenly turned hostile, and said that if you do not pay for items, water heaters can not be used, and he did not charge to install a good, finished to leave. See the bathroom in ruins, she serves have to compromise, Jiaoliao Qian.
How afterwards Miss He felt uncomfortable, then to the newspaper
Complaints
. Reporter calls the manufacturers and inquiries, industrialists said that they simply do not carry out similar activities, she serves certainly fooled, and manufacturers to replace a heating rod and ring, offer only 60.
Active service phone call from there leave? This is not only to Miss He did not expect, even felt incredible reporters could not help wonder now cottage maintenance really powerful, people very hard to detect.
's Survey understand the phenomenon of home appliance repair cottage is now rampant, from the repair store to the community service centers and 114 from the network to the telephone directory assistance, almost all see the shadow of the cottage maintenance, consumers will accidentally into the trap.
Not guarantee the quality of cottage maintenance
Filed cottage phone, many people do not hate, the opposite is also favored by some people, reason, cottage phone is not only cheap and fairly reliable quality. However appliances maintenance is not the case, their purpose is to steal money, basically casserole Daosuan?? One-shot deal, one is a cheat, there is no guarantee of quality service, consumers in the event cottage maintenance, that must have is "in the tank the deal is off."
Mr. Jinan consumers often call this newspaper recently complained that he was hurt cottage maintenance experience. Mr. Chang family
Refrigerator
Has spent 5 years, shortly before the sudden cooling good times and bad fault, Mr. Chang found not far from the living quarters of the brand special repair shop for maintenance. Mr. Chang told reporters that this repair shop signs hanging on the words of the brand special maintenance, the shop has hung factory authorized service authorization, he also had nothing to doubt. I did not expect this repair shop turned out to be a cottage. Mr. Chang said that because repair shop close to home, the maintenance personnel to follow him home, and after inspection, maintenance staff, said the compressor is broken, get new ones, and the cost is 360 dollars, because after a package of amendments, are required to pay.
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