Motability: Making Changes for Disabled Drivers
Since 1978, Motability has been working hard to change the image of disabled motoring. With their focus on customer service winning them praise at the National Business Awards in 2008, the charity has endeavoured to change the way disable motoring is perceived as well as the way in which disable customers lease cars.
In the last ten years, Motability customers have been enjoying an increasing variety of makes and models open to them for leasing. This is thanks to Motability’s ethos of providing the same kind of choice to their customers as is provided to the able-bodied. Part of the success of the scheme has been through the involvement of local dealerships, who have embraced Motability whole-heartedly.
Through their local Motability dealers, customers can now choose from a huge range of makes and models, and can have any adaptations they need made to the car. For example, those with limited lower body movement can have a push/pull hand control installed to enable them to control the speed with their hands.
Customers who choose the Contract Hire package receive tax, insurance and all servicing costs as part of the agreement, meaning they don’t have to worry about extra expenditure on their cars. Motability is very aware that their prices must reflect the fact that their customers are on benefits, so they often offer cars with no advance payment to attract them. By taking care of essentials such as tax and insurance as part of the monthly payments, Motability can offer a hassle-free service to their clients.
If you are looking for a Motability dealer in Essex, there are plenty of car dealerships offering Motability vehicles of all makes and models, so contact your local specialist today.
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