Macro water heater recall problem caused a chain reaction
Macro problem water heater recall
Trigger a chain effect, the industry establishment of a "recall system" are growing louder
Including Macro and some foreign brands, including water heater manufacturers have all been exposed in recent product quality defects. Although the quality of the door event with the relevant manufacturers to "recall" or "free replacement" treatment while temporarily come to an end, but also cause water heater industry reflect the actual implementation of the recall will help standardize the industry to develop.
Water heater safety concern
Learned, was found part of the electric water heater in the quality problem, the Macro has quickly recalled products. Guangdong Macro Gas Appliance Co., Ltd. Li Tao, a spokesman said in December last year, the company found that electric water heater-related products may be punctured insulators, have already in January this year, recalled 240 all the products in question. In addition, the involvement of the quality of the water heater, a foreign brand storm door also issued a statement that "the batch file is the user has installed 117 users for free inspection and replacement service contact, and track treatment product has not been installed in 14 units . "
This, the China Household Electrical Appliances Association, Liu Fu, vice president, said "various other home appliances water heater, problems would cause great bodily harm, but called the recall too fragmented and too dependent on vendors and self-discipline."
Recall is in effect reflect the "three guarantees"?
Million and group marketing headquarters market, said Deputy Minister of benzyl chloride in the water heater industry to establish recall system is really good, and if the state has adopted the relevant provisions, it should be. "But (recall system) eventually in practice, may be with the idea we have from now."
She explained that as a transplant from the automobile industry the concept of recall system is the premise that high barriers to entry, fewer competitors, and government management easier. "But these conditions are not set up in the appliance industry, household appliances market in the large number of enterprises, and the good and bad, the government is also very difficult to strengthen management." She said, in this context, even if the introduction of recall system, it is difficult to put an end to no-name manufacturers refusing to implement the recall possible. "These companies go wrong, will still follow a grab for a gun to fight the practice, or not protected the interests of consumers."
More anonymous vendor representative indicated that so-called "recall", but also to the already existing "three guarantees" paraphrase, publicity means more than actual effect. "So 'recall' is not a panacea, only the first step towards standardization of the market."
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Positive self-protection actions recall the vendor
Goods and services in accordance with the supervision of Guangzhou City Council until Xing Chen, director of the view that while the outside world will appear in the product recall risks interpreted as a preventive measure when the specific provisions, but examples can be seen abroad large-scale product recall is always serious in particular after the occurrence of product failure. "From the point of view, the significance of the recall is not the so-called prevention, but to not allow manufacturers to avoid commitment in the future as more heavy losses."
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