High "Maranti" nothing to boast about the quality of solid wood floori
Li Zhen Cui people very upset recently because her family bought a new "Maranti" Solid Wood Flooring Using the 5 months after cracking phenomenon. The Forest Products Quality Supervision and Inspection Station of Anhui Province detected, Li Zhen Cui home Floor Timber Are "barbarians longan." Therefore, Li Zhen Shu Tsui think that the species of wood flooring and quality problems. March 3, she came to Hefei, the Consumer Association Sell Side?? In Qingyang Road America Home Shu floor salesroom market had complaints.
Crack use after 5 months To decorate houses, public Lizhen Tsui on September 25, 2008 to the U.S. domestic market in Hefei Shu salesroom purchase real Flooring . Merchant was recommended two floors: one is the timber for the "Maranti" on the floor, use of goods called "Little Rosewood"; a timber for "savages longan," the floor, use of goods called "ice candy." Li Zhen Cui purchased "Maranti" floor, and was installed in November that year. 5 months later, Li Zhen Cui found that the floor one after another crack at home.
Since then, Li Zhen Cui Shu repeatedly asked the salesroom floor, after-sales service personnel home. November 4 last year, the salesroom floor, the manager Wang Shu personal door look and found a 48 floor, cracking, and some cracks up to 40 cm. November 24, the U.S. domestic market, led by professional re-visit the Department of the floor and detect water view. The results show that the normal water content in the floor, the floor cracking non-human cause.
Consumers: do not return for high quality flowers
Floor to detect the quality, Li Zhen Cui come with a sample of forest products in Anhui Province Quality Supervision and Inspection Station. Test report showed that the wood floor species are "barbarians longan." Li Zhen Cui said that in the floor when she bought the "savage longan" The price is 160 ~ 180 yuan / square meter, while "Maranti" The price is 238 yuan / square meter. "Spend more money, bought products is not desired, it is our business to deceive consumers."
"Fan longan" and "Maranti," whether it is a species? Anhui Forest Products Quality Supervision and Inspection Station of Xu Bin, said: "'Fan longan' in different countries have different terminologies, if 'Maranti' is 'Fan longan', I wrote in the report. "I note that Xu Bin's monitoring report, the" barbarian longan, "another name there are no" Maranti. "
Vendor: Cracking the floor is not a quality problem
Light of the above, Li Zhen Cui believes that she is buying in the comfort of wood flooring in terms of quality and there and asked for compensation business. Telephone interview with the author in the salesroom floor, head of Shu, the official said, "If the quality supervision departments to confirm that our product quality problems, then we should be compensated." But the official also said, "put into use after the floor difficult to determine whether there had been flooded. as long as the flooding of the floor will be split, then the quality supervision departments can not detect it because of quality problems leading to cracking. "In addition, the floor is now a one-year warranty has expired, is not detected range.
For wood flooring species issue, the official explained: "'Maranti' and 'Fan longan' are translated foreign language, although the market there are two varieties, but are actually a species. If nor said exactly the same as air conditioning have different size specifications, why the name should be the same? "
For Li Zhen Cui complaint, the city official said the Consumer Associations, Consumers Association is investigating the current market, if it is determined "fan longan" and "Maranti" is not one thing, businesses should be in accordance with the "Consumer Protection Law "compensation for the loss of customers.
I am Cheap On Sales writer, reports some information about 2 tier wire basket , dog treat dispenser.
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