States United States the truth card shop in Hangzhou Price Bureau will investiga
20 days, call the newspaper more than 20 consumer hotline, tells the time of their promotions in the business misfortune.
Reporter noted that most complaints are consumer appliances, digital, decoration and other fields, of which a few days ago when the Zhejiang Gome 4 anniversary of the launch of "True shopping card" by a number of consumer complaints and condemned. Yesterday, Municipality official said, the country may be alleged breach of the United States this event, they will proceed to investigate the matter.
"Truth card" does not expressly use the ceiling
Yesterday, the phone number for the 8537XX88 of Miss Choi was called, 11 11 (Sat.), Zhejiang Gome 4 anniversary of the launch of a series of activities which "send over 1,000 yuan, 240 yuan truth shopping card." Miss Choi was compared with several other home appliances store in Hangzhou the day's activities, that the United States or the country's most affordable, so Ruby and her husband came to Gome stores, spent 5,480 yuan bought a Haier refrigerator, get 1,200 yuan (6 200 nominal value) the truth shopping card.
She rose to her fancy washing machine a 2,780 yuan, but the counter Purchasing Guide told her to buy the washing machine only real love shopping card arrived in the original price of 15% discount off can only be arrived at 417 yuan, that is, with the truth card this washing machine to sell 2,363 yuan. Meanwhile, buy this washing machine had a gift, if you use the truth could get gift cards was not.
Why can only use 15%
? Miss Choi was a bit unhappy, Purchasing Guide told her, shop ads have stated, "This card limit in the use of different categories, up to 30%", as the counter does not expressly limit the number of general and specific inquiry only learned.
"General 2780 yuan appliances can bargain, but the card with the truth can not bargain, and there is no gift without extra 417 yuan is not cheap how cost-effective." Miss Choi told reporters, despite the heart not very pleasant, but in the end they still bought the washing machine, but then left her things intolerable.
The final say will participate in the activities of Purchasing Guide
1200 dollars with the 420 truth card, the remaining 780 yuan, activities for only two days, the evening of November 12 must be completed prior to consumption, otherwise the truth card will be invalidated. So, Miss Choi and her husband took a fancy to the United States of two 2080 yuan / Taiwan's air-conditioning hook, there is a 7,800 yuan in the air condition. Inquiry Time Purchasing Guide that can be used both to truth card, to the cashier, said the United States of Purchasing Guide Guiji suddenly can not use the truth card, desperation, Miss Choi was forced to pay several hundred dollars.
Next day, as a matter of gifts, Miss Cai went to the States United States Ruby shop, when she again asked the United States of Purchasing Guide, the other party has said that this air condition can use the truth card. She rose to her the air from time to small, "Do not participate in the activities of non-participation truth Card, Purchasing Guide final say?" She rose to her get the man in charge, the two sides under the coordination of country the United States promised to pay compensation to Ms Choi gifts worth more than 300 yuan as compensation.
Truth end of the event can not be returned gifts
"I looked in my look, this is what gifts ah? A look that is terribly poor quality of what old-fashioned cooker, soup pot, take milk device, these things should be more than 300 yuan how? Many gifts is simply not trademark brand of 'three noes' products! "She rose to her grew more and more angry. November 13 morning, Miss Cai call GOME Ruby shop, returned the gifts required to obtain the answer is, Gome "True Shopping Card" event is over, "True service channel" has been shut down, not replacing the.
Ms Choi said, after reading newspaper reports, she has few doubts Gome event: First, what brand, type of activities, and the country does not expressly bar the United States, and second, the product category the truth card limit, the counter did not express?? and according to "conduct retail promotions management approach," Article VI, retail advertising and other promotional activities, publicity, its contents should be real, legitimate, clear, easy to understand, not to use vague, easy to cause misunderstanding of the language, words, pictures or images;
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