Paying users do not open what to do in Beijing heating contract argument – heat
Three major focal point of heating contract
Focus 1 Why enterprise always room temperature measuring compliance? Heating temperature standards are the core provisions of the text is the most concentrated part of public opinion. Contract text clear, heating period, under normal weather conditions, residents of bedroom, living room, the temperature not lower than 18 ; without building envelope modification or reconstruction of residential heating systems, when the outdoor average temperature -7 above, bedrooms, living room temperature should be not less than 18 , the average outdoor temperature below -7 , bedroom, living room temperature should be not less than 16 . The two sides disputed the actual temperature, you can hire a qualified third-party testing.
Consumer representatives of more than strong words with the source said: "I, as a senior Project Division last year, cracking the frozen feet, I measured the temperature of my house failed, I went to webmaster, he took over a table test have shown that 16.5 … … "many consumers that heating side and consumers measure the temperature always consistent, consumers look for third-party testing company not authorized heating. netizen "I want to warm," suggested that clear third-party testing organization name, contact telephone and fees.
This, Renguo Wei Qi heating Management Office, said that at present, the city quality supervision departments are organizations to consider the two local standards, "Residential heating indoor temperature management practices" and "Residential heating indoor temperature measurement method ", as soon as possible to resolve public concerns," who measured at room temperature, how test "and so on. In addition, in the future to select a qualified third party to undertake this task. "Do not raise the minimum standards for heating units as the general standards, protection of nature from the past to comfort, hope that the consumers have the overall situation, understand each other."
Focus 2 Not also receive 60% of heating is unjust enrichment?
Contract, Article VIII, residents to apply for suspension of hot, still need to "total heating costs," 60% of pay. In this regard, a very small resident population of some new residential communities, and other reasons for travel abroad temporarily conceal views of the residents are concentrated. User "enthusiastic residents", said: do not also receive 60% of the heating, heating unit is not unjust enrichment it? If there is thermal conductivity would receive 60%, that means that 1 square meter that I pay the heating costs 30 yuan, 18 yuan basically no use to me, the whole transfer it?
The Chinese People's University Law School PhD supervisor, vice president of Judicial Conciliation of Chinese consumers believe that the conditions permitting, consumers have the option to suspend heating heating enterprises. Suspension by heating with hot 60% of the total cost ratio is calculated by how, what should be an open test, and test the formula to the public online.
This, Beijing Municipal Design and Research Institute Professor of gas and heating the high-level section in Kit-yee, said the family accepted conductivity between the heat can reach 70%. The heating company explained that, even for a housing stop the heat, the heat or the Council of the neighborhood wall, floor to the housing for transmission; heating facilities and heating load requirements with a single user is not stopped due to heat and reduce heat to petition the user still holds the heat resources; In addition, the heating unit service obligation is not terminated, heating units still bear the responsibility of management, and repair responsibilities under accident conditions; heating unit of the basic operating costs will not be suspended because of a single user with reduced heat.
Focus 3 Whether the area should be used
income heating costs? Trade philosophy and the many consumers and users that the heating system in the contract the most important and should address the problem: heating charge area, comprising using the area should be clear by charging fees. At present, according to charging very unreasonable construction area, which included the pooled area of no heating facilities are within the range should not be borne from the use of thermal heating costs. It was also suggested "by a heating charge of housing area", especially old houses, kitchen, bathroom, balcony and no heating, balcony below zero winter temperatures can sometimes, if heating costs are also received unfair.
This, and business sectors, said the building at different times, heating heating system design and configuration is very different, and some residential in the kitchen, and toilet facilities are not installed heating. So far no uniform provisions in the contract bedroom, living room, the heating temperature is outside the standard of housing. With construction area of billing based on heating costs, mainly on account of building area in China has been in use as a statistical standards; city in the heating cost estimates, supervision and examination, approved heat price, in particular, has been heating system design is based on unit heat consumption for building area measured; in the housing system reform process, staff housing allocation Sell Is approved by building area; calculated and paid workers to subsidize the heating is to enjoy the housing construction area of workers based on only the most basic data on building area.
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