Types of Infrastructure Management Services
The business environment is constantly changing and this necessitates organizations to persistently scale up and mange their IT infrastructure. IT infrastructure requires meticulous planning and management of data centres, databases, remote infrastructure management, facilities, security services and troubleshooting business networks.
These services offer focused solutions in core infrastructure functionalities for building and managing the enterprise IT infrastructure.Infrastructure management services (IMS) help to optimize usage of IT infrastructure, maintain IT service continuity, mitigate security risks and, considerably bring down the infrastructure overhead costs as well.
Database Management– usually covers activities such as database administration, monitoring, migration, performance tuning, server setup, server configuration/management, security etc.
Datacenter Management– top Quality Support and ensure maximum customer satisfaction with a standard set of performance and reliability test. Data center Management offerings covers a comprehensive suite of fully managed data center services:
•24×7 pro-active monitoring services
•DR implementation
•Storage services
•Back-up services
•Server Management
•Server Administration.
Network Management– In this booming economy with the emergence of newer technologies and dispersed geographical operations, management of networks becomes a Herculean task. IMS provides unique support and management services for network infrastructure ensuring all time access to end users.
Facilities Management – Effective facilities management, combining resources and activities, is vital to the success of any organization. At a corporate level, these services contribute to the delivery of strategic and operational objectives. On a day-to-day level, effective facilities management provides a safe and efficient working environment, enabling staff to focus on the primary activity of the business. This covers activities such as desktop and asset management, client application support, Windows Patch management etc.
Security Services – These services ensure hassle free functionality of client infrastructure by providing them with digital signature and certification authority system, data & transaction security, security implementation, vulnerability assessment, determination of security policy, procedures and process assessment. Some services also offer firewall management, antivirus administration and installation of information security devices.
RIM –Remote Infrastructure Management Services help clients to monitor and manage their IT Infrastructure more efficiently and cost- effectively. These services include real time monitoring, escalation support, metrics, log monitoring, process audits and reviews, asset management, incident management etc.Infrastructure management services can be considered a boon for emerging industries across the globe. By choosing a reliable working partner, companies can expect to enhance their productivity multiple times.
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