Order Management System – Importance of an efficient Order Management System for Business Expansion
Imagine for a while that you are the CIO of an organization and have been taking attempts to put into place a stringent IT strategy. It might have taken you quite sometime along with heavy investments to put into action a standard ERP system, but you might be still facing nagging issues. It could be that the ERP system lacks efficiency to deal with distribution functions and order management. Therefore, any improper order management system would lead to a stunted revenue growth and hamper customer satisfaction. Some times the sales and marketing department of an organization have issues concerning the order management system because they cannot deploy the new age “go-to-market” campaigns that they ideate. Some of their complaints are as follows:-
- Managing critical orders over a global supply network would certainly need a greater human intervention, that would propel users and customers to stay away from an organization’s data backbone
- Adjusting the ERP system stretches latest product time-to-market, thereby crippling competitiveness
- A restricted supply chain process visibility creates faulty promises and results in customer dissatisfaction
- It becomes rather difficult to integrate new e-commerce websites
These are few reasons why we need an effective order management system that assists in web oriented order placement from client’s ERP system. Market players in the order management systems have introduced innovative solutions pertaining to the same that in turn offers several benefits. They are as follows:-
- Helps in transferring up to date information to the supply chain management for enhanced management and function of the entire order-to- delivery processes
- Automatically allocated transport carriers in such a way that it tallies with the service needs
- Helps in producing order fulfillment documentation that comprise transport labels and packing list
- Provides crucial transaction feeds and process data to the other systems, for instance carriers, suppliers and stock planning
- Helps in validating product codes, stock levels, inventories, routing data and destination details
Today, you will find numerous leading names offering order management solutions that enables in making significant expense minimization by the way of cloud process mechanization consisting document creation and billing. In addition to that, you have a 24 x 7 accesses and fast deployment of quicker ROI. Finally, there is a greater rate of asset utilization via deviation notification and real time reporting.