iPhone cracked glass: Repair options

The dream gadget – an iPhone with all the features promised. So you spend a little more money on casing it in something snazzy and getting a screen protector and then, the worst possible thing happens. You drop your iPhone and there you have it – iPhone with cracked glass in need of repair.

First question – Is this protected by any warranty? While Apple provides a one-year warranty for its iPhones, the warranty does not cover the broken glass display screen. The next question. What if you bought the Apple Care Protection Plan for your iPhone? Does the warranty come under that? Not for a cracked iPhone glass, unfortunately.

So what are your options? The first is to send it out for repair either to Apple or to a third party. Obviously Apple would be the best choice to do this, but if access to an Apple store is not convenient, or if you have budgetary constraints that don’t allow that option, then the alternative is to explore turning to a third party for this service. It is estimated that if you send it to Apple to be fixed, to repair or replace the iPhone cracked glass will cost you anywhere between $199 to $299. In addition, there is probably a waiting period that can be anything from a week to two months depending on how high up in the queue you are.

The good news is that there are very reliable third parties who are equipped to repair the cracked iPhone glass and return it to you as good as new. If you have the good fortune of locating a third party capable of providing this service in your locality, then this would be ideal. Expect to pay anything between $70 to $150 to have this done.

If there are no third party suppliers in your area who can provide this service, then you will need to source outside your area and arrange to have the iPhone mailed to them. This will of course add to the time frame that will be required to fix the iPhone and return it to you, and it is important as you do this, that you track the reference information that is provided by the third party. There are many very reputable third party organizations that are well equipped to repair the cracked glass on an iPhone and if you choose the right one, you can be confident about the outcome.

You will, however, need to remember that Apple’s Limited Warranty for iPhone excludes coverage for damage that arises as a consequence of unauthorized service and unauthorized modification. Therefore, if your iPhone is still under warranty, you may want to take it back directly to Apple just to ensure that your warranty is protected. Another option that is available is to do it yourself. It is possible to purchase a new glass display with digitizer online and do this yourself, for less than $100. But this avenue is only recommended if you are confident about your DIY skills and be warned, many people have experienced failure with this option!

All in all, the best way to fix iPhone when you have an iPhone cracked glass is still to leave this highly demanding job to the experts!

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