Types Of Conference Call Service
A conference call service is a complicated type of phone service that is used for communication for more than two people. There are two types of conference, one where a single person speaks and the others can only listen and another where everyone participating can be heard.
There are many ways that a call can be set up. Businesses use such services to conduct meetings without having to be physically present in one room. The participants can dial an assigned number and join the meeting. For families, using the technology allows them to be able to get in touch with one another without the need for traveling.
Types of Conference Calls
1. Dial-in — This is where participants or users contact an assigned number at a set time. The calls are usually to toll-free numbers that are given by the person who had set up the meeting. A more economical version of this type is for participants to dial a toll number and thus each caller pays for his or her call and the host pays a lower charge.
2. Dial-out This is conducted by an operator or host and the main responsibility of getting all the participants together falls on that person.
3. On-demand This offers organizations with a number that allows them to facilitate conferencing whenever they need to.
There are many additional features that are available with the technology like audio recording and playback, polling, foreign language translation services, written transcripts and many more.
How to Choose a Provider
When choosing a provider for conference calling services, there are many to choose from. Almost every long-distance carrier offers the service and there are thousands of so-called stand-alone carriers that offer them too.
Although almost all providers are able to provide similar features, competitiveness results in different pricing structures. Most offer discounts and special packages to attract customers. Pricing can depend on whether the customer wants to pay for a set of services for a fixed rate or pay as they use.
The best way to choose a provider is to do some research and try to compare as many providers as possible. It would be best to ask the providers to give estimates and compare the rates. Another consideration that needs to be looked into when choosing a provider, is customer support services. A provider may be offering the best rates but if their support services are bad, then there is no point in continuing their services.
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