Olympus digital cameras in Standard User embarrassed Rights – Digital cameras, O
From March 2007 onwards, a large number of consumers a new listing of Olympus Digital Cameras A complaint that there is low resolution cameras, poor color reproduction problems, but testing in accordance with national authority, this camera is not related to the seven indicators of quality problems.
The test results so that consumers suddenly massive activism into a dead end. So, consumers, Olympus and among testing organizations, who in the end is a problem? Or, this is simply an embarrassment no right or wrong war activist?
Consumers: Olympus quality of "Seven"
Earlier this year, Olympus introduced a model for the FE230's Digital Camera, as the appearance of thin fashion, pixels high standard will be listed on the market for a favor. But just a few months, many consumers on the quality of products produced on the challenge and began a large number of complaints.
In some IT Products, Internet forums, discussion on this camera is very warm, scold-stop. Consumers have also set up blog to call people to sue collectively. Consumers also created a special QQ group of the problem, discuss countermeasures.
Reporter contacted the consumer, Zhejiang Shen Jiang (a pseudonym), he told reporters recently that he is spending less than 2,000 yuan to buy this camera, "but soon I discovered that photographs are not clear, feel it impossible to achieve the 7.1 million pixel Olympus promotional standards, but then I found when searching the Internet are so many people complained, it appears not my technical problems, this Olympus camera turned on a problem! "
In fact, there are more consumers believe that the quality of the camera, they even concluded Olympus FE230 camera's "seven deadly sins," including anti-shake function is poor, the effective pixel is low, noise significantly and so on. But when consumers and dealers and service departments Olympus representations, the received only one reply: products do not quality.
Olympus company said in a statement at the end of May, as of May 20, 2007, FE230 in the Chinese market has sold more than 50,000 units … … 130 repair products, repair rate less than three thousandths. Statistically, the quality of any product not found anomalies.
Olympus company promises consumers will find the "problem products" submission to the authority of the state inspection agencies. So, convinced that the consumer product problems began to wait, or even consumers, Mr. Shen said, as long as a result, he immediately go to court litigation.
Inspection Institution: qualified products meet corporate standards
Photographic equipment market in Hangzhou, a business account quipped: "fresh on the market when more than 2000 yuan, down six months has dropped by 500, this entry-level cameras of course, is no better, one point for a sub-price goods is like 35 million small Car , Although it even the most ordinary of Santana also run, however, it is also qualified. "
With the business users, like judgments, Olympus FE230 camera test results to include Mr. Shen disappointed many consumers, including: The National Camera Quality Supervision and Inspection Center, the camera quality does not exist .
"Rather, it is the quality of this camera fully compatible with their corporate standards." National Camera Quality Supervision and Inspection Center, who told Xinhua News Agency reporters De Dujia and Zhuan Fangshi, said, "the lowest threshold in the absence of national standards the camera as long as the meet record by the local quality supervision bureau's enterprise standards, is qualified products. "
It is understood that the listed Olympus FE230 camera after a quality control center before the test. After being questioned in the products, Olympus prototype will soon be sent to three countries in Hangzhou, Camera Quality Supervision and Inspection Center, according to the consumer to reflect a strong seven, namely, resolution, gray scale, distortion, color reduction, White balance, image uniformity and auto exposure, once again commissioned the Quality Control Center for testing, test results all products meet their corporate standards.
Official told reporters that China's current national standard digital cameras have not only a recommended industry standard, the current standard is not mandatory. "If the product record by the local quality supervision bureau of the enterprise standard lower than the industry standard, it can only be said to be unreasonable enterprise standards, no art, but can not determine the product failed."
In fact, the Olympus FE230 corporate standards has not deviated from industry standards too far. Detected under the camera quality inspection center, the seven indicators in this camera, except the enterprise standard imaging uniformity slightly less than, the resolution of other indicators such as industry standards are met. "In this case, we concluded that the submission of camera quality meet enterprise standards."
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