Expert: appliance repair Do not forget to "amend a record time"
Refrigerator repair of 8 times can not be returned, Disinfection cabinet repair 5 times can not transfer back, Consumer Protection Committee to remind the public??
Refrigerator door repairs 8 times a year but can not be returned, Disinfection cabinet repair 5 times can not transfer back home the last few days … … the face of complaints from consumer confusion, Putuo District Consumer Protection Committee this morning by the Secretary-General Zhou Jianguo report informing consumers: "Please people onsite warranty card must be recorded, or maintenance without credentials, the future continues to suffer the consumer."
Small problems do not record This year in May, who lives in Putuo District, Ms. Gao bought a Fujian production of direct-cool refrigerator single door, because gaps are too large, many repair. According to Ms. Gao said she had six months will continually asked people to home repair 8 times, each time door with a replacement patch. As the results are poor, she asked the factory original parts replaced with no fruit, they make returns, store manufacturers have not agreed on the grounds that the gaps are too large are Xiaomao minor ailments, has nothing to do with the inherent quality of the refrigerator, but not every service the corresponding records, blank warranty card. Silbury is denied than 8 times a repair record. Went to the coordination of the Consumer Protection Commission staff also can not do anything. Why did no maintenance records? Ms. Gao said that mechanics say it is minor defects, not for the record, because the record several times, then we must charge the door, she did not insist. She acknowledged that the repair time of each visit is only 78 minutes, look Shoudaobingchu, but with long "suffered a relapse." "Blame himself does not matter the idea of small problems, later found to ask for a substantial increase in electricity returned, and now it is too late."
As with Ms. Gao, the District Consumer Protection Committee of the complaints received, Mr. Secretary, also find it hard to do Disinfection cabinet. Disinfection cabinet repeatedly damaged by ultraviolet lamp, there are still around for the 5, but no record of each exchange. "For the root tube record?" Mr. Secretary told reporters: "Who knows if the lamp short-lived, so now started to doubt the overall quality of the cupboard in question. But there is no repair shop claimed that the certificate can not be returned."
Volunteered for the record
In accordance with the goods "three guarantees" in the "repair to replace some of the goods returned responsibility" and the "period in the three bags, repair still can not use two products, with repairer repair records and proof provided by the seller is responsible for Free exchange for consumers of products with the same model specification, or the required return, then according to the producer or the supplier or by purchase and sale contract recovery process. "regret the Consumer Protection Committee of experts told reporters that the two cases of consumer no more than two repairs were written to prove, so their demands can not return the support provided by three bags can only do repair processing.
I am China Toys Suppliers writer, reports some information about adjust a grill , flexible air conditioning duct.
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