Jinhua first to break the flat
"We are committed to purchase all of our shopping centers 'LCD' , 'plasma' flat color television sets, regardless of brand, consumers can get 'free quality machine
Warranty
Year, the display quality free warranty extension to three years' after sales service. "Yesterday, urban 5
Home Appliances
Vendors in the city under the auspices of the Consumer Protection Committee, open to the community to make a solemn commitment.
Provincial Consumer Protection Committee, said the Secretary-General Xu Jianming, organized by the Consumer Protection Committee appliance vendor commitment to break
Flat Panel TV
Warranty display the "hidden rule", which in the province and the country are the first of its kind.
"Hidden rules": the three underlying causes of
5 vendors and Jinhua City, Zhejiang, respectively
Suning
Household Appliances Co., Ltd., Jinhua Stone Appliance Co., Ltd., Jinhua, Zhejiang Gome Home branch, Zhejiang Star General
Five Star
Co., Ltd. Jinhua supermarkets, home appliances Co., Ltd. Jinhua development zone shun.
Xu Jianming said the province in 2004 on the flat panel market
TV
Sales for the first time more than traditional CRT TVs, flat panel TV is now more choice for consumers to buy color TV sets. However, with this accompanying flat panel TV's on
Complaints
Rapid growth, which "Konka", "TCL", "Skyworth", "Sharp", "Hisense" ranks the top five of complaints. Complaint issues, including black, short warranty period,
Service
Long, maintenance costs are too high, especially in the short warranty period and maintenance cost is too high, resulting in consumers "affordable, maintenance can not afford to" embarrassing situations. "Display machine costs about the price of 2 / 3, one year after the new model is equivalent to replace it the same." He said. CCTV "3? 15" party which came to light, aroused strong concern.
Xu Jianming analysis, the "hidden rules" of the deep-seated reasons behind. The first is technical problems. "Flat-panel TV to master the key technology is still in the hands of foreign brands, foreign brands do not rule out that some technology is not mature, but mass production will be the Chinese market as a potential test site." The resulting problem is that if there is quality, third-party identification difficult. "Manufacturers will often use the wrong reason, to lay the blame on the consumer."
Followed by "three guarantees" policy of the missing. At present, China's color TV sales service "three guarantees" policy enacted in 1995 is still in the "responsibility to return some of the goods repair replacement rule", color TV, black and white TV can enjoy the "machine for one year, three main components" of the "three guarantees "deadline, but" plasma "," LCD "flat panel TVs and other display did not mention, given a loophole for many companies, without authorization to display out of the main components, the only two-or even a year's free warranty.
Third, many disputes arise in the sales cycle, exaggerated propaganda, "dismember" the phenomenon of frequent sales. For example, the resolution of other indicators exaggerated, on the frame, base and other charges separately.
Initiative: hope that all the dealers to respond to
City Consumer Protection Committee, said the Secretary-General Sun Lixin, in order to solve the flat-panel TV "affordable, can not afford to repair" the situation of Industry and Commerce Bureau, the city actively visit the Consumer Protection Committee appliance distributor, initiated the "flat TV screen Free quality warranty extended to three years "initiative, and focus on the urban five vendors to reach a consensus.
"Commitment of time before the flat-panel TV sales event of quality problems, are you also enjoy this service, we will, as the case may be." "Su Ning," officials said.
"Five Star" home appliances to the person in charge, and ongoing communication between manufacturers, many manufacturers have expressed their support. "If some manufacturers do not support this commitment, we have within the company set up a special fund for the implementation of the new commitment to bring to bear the expenditure, the same will not be harmed the interests of consumers."
"We believe that the seller is to protect the legitimate rights and interests of consumers first responsible person, their support is bound to touch the factory." City deputy director of the Consumer Protection Committee, said Ye Decheng.
I am China Toys Suppliers writer, reports some information about low ash cat food , display humidors.
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