Through the "three guarantees" appliance repaired have warranty – appl
Shanghai "52285151"
Home Appliances
Personal Emergency repair platform launched the "maintenance of the Uniform Rules of Price Behavior," which includes "price maintenance" and "post-warranty repair," the two elements, more than "three guarantees" the maintenance of the appliance after a warranty.
Usually after the consumer purchase appliances, such as failure can enjoy the machine and the main components, ranging from 1-2 years to "repair period." However, the normal use of household appliances in the eight years of generally about more than state regulations for the "Three Guarantees" liability period of home appliances, such as the need to repair the failure, it is necessary by the community to resolve commercial maintenance.
AC electric appliance business
Shanghai Industry Association, said the Secretary-General Han Jianhua, home appliances repair Smart Call platform launched the "maintenance of the Uniform Rules of Price Behavior," can regulate the social behavior of commercial maintenance services network, that maintenance of prices to ensure the specification, maintenance, use zero
Fitting
To ensure selection of the qualified, after repair of household appliances have a warranty, so that consumers are assured of integrity and service.
maintenance of price
Test fee: mechanical causes of detected faults to be repaired and may be charged inspection fees; have been detected because the user does not delegate breakdown repair, maintenance cost by 30% for full charge; can not detect the fault or Fault detected but not repaired, should be free of maintenance fees; repair and found two or more parts or items in failure, maintenance fees charged by reference "major project on a full charge, the rest of the project to reduce maintenance costs, as appropriate" principle .
Parts costs: maintenance involves exchange of spare parts, spare parts may be charged fees, costs vary according to the species, the actual model parts purchase price plus a reasonable spread development.
Site service fee: less specific for the 5 km and not more than 20 yuan; more than 5 km to 10 km less than 30 yuan; more than 10 kilometers from the company in consultation with users; home services from maintenance to restoration, only to be charged time; for maintenance and repair faults to failure caused by a multiple-site repair, as a door; detection failure of the user does not delegate repair can still be charged home fees.
After the warranty repair
The exchange of spare parts should be qualified products; exchange down the original spare parts should be returned or dealt with by the user agreed to encourage the maintenance staff in the user's consent under the premise of the fault recovery transposed down parts.
Repair parts delivered, the user should do a live demonstration, and maintenance personnel should be responsible for parts of the installation and use of return to service as before.
From the revised delivery date, the user should receive the necessary warranty. Warranty period of 60 days electronic goods, electrical commodities for 90 days.
The warranty period, the phenomenon of reproduction of the original repair site failure, or exchange the parts are damaged, the operator should be repaired and the repair free of cost. Is really the exception of improper use.
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