Active after-sales home appliance manufacturers sweep product to sell duty not t
< BR> business assumed responsibility, and will gain more social reputation and word of mouth, in the present this sensitive period in particular.
<BR> And closely related to the interests of consumers "
315
"Also residual sound curl. In recent days, major appliance manufacturers and channel operators have to take the initiative, after-sale duty to sweep to himself, this year's 315 new landscape. This week, there are businesses that take a high-profile
Liquid crystal screen
Three-year warranty, the outstanding problem for many years to "cut", and some manufacturers were shouting "10 years of repairing unconditionally" slogan, it is necessary appliances "life and death" for in the end. Manufacturers wishful thinking in the end is what? In the industry seems to take the initiative to assume responsibility, to please consumers pay to harvest a lot more than the social reputation and word of mouth, which present such a sensitive time in particular. However, some industry insiders believe, do not rule out "Jiehuaxianfo", "style and no substance" of the show suspects.
<BR> 1 type you are not responsible for timely help, let me take
<BR> "Repair of the tasteless gesture"??? And
Flat Panel TV
Recently hot sales of the situation than has been battered by criticism of its after-sales service, accounting for about 60% of machine cost more than screen
Service
Has always been customer complaints of "disastrous."
<BR> Week, Suning and Gome has in
Shenzhen
Suddenly thrown out "flat panel TV screen warranty for three years" and "broad-brush" commitment. According to report from the retail business this week, 315 a night exposed CCTV
LG
Sony, Toshiba and other foreign brand LCD TV screen using the failure of one or two years, many companies only warranty for 2 years for the screen, do not meet the national "three guarantees" requirement, but also charge high maintenance fees, caused an uproar inside and outside . Reporter observed, and the joint venture brand is different, the domestic
TV
Enterprises had been Baotuan consultation harmonization will flat TV screen so the main components of the warranty period from 1 years to 3 years.
<BR> "Entangled for a long time before such problems, and now finally Clarification: joint venture factory is not responsible for, let businesses to bear." According to Su Ning, Shenzhen, China, told reporters the U.S. introduction of flat-panel TV can enjoy free warranty for a machine years, including the major components including the display of three years free warranty service. According to report, is not yet issued a clear flat screen TV "Three Guarantees" service rules, whether the main components of flat panel TV screen into the "three guarantees" has been controversial within the scope. It is estimated that flat-panel TV
Warranty
External failure, consumers not only has to pay several hundred dollars of home fees, if the display problems, maintenance costs, easily thousands of thousands.
<BR> Shenzhen Suning Shift in black mining sales manager told reporters that increasingly occupy the absolute flat-panel TV market advantage, but because of the current flat panel TV technology costs and a faster upgrade cycle, three packs a direct result of the implementation of the current flow in the color TV industry form of various different standards. The reporters found that consumers were interviewed, most consumers buy TV time, because without the knowledge or do not quite understand, resulting in the latter part of the process of using the issue for three packs of the disputes continue.
<BR> For this "proactive" in the business conduct of household appliances industry expert Luo Qingqi, consumers buy the product needs to integrate cost advantage, companies not only need to lower the consumer's purchase cost, consumers should also be lower maintenance costs. Extended period of flat-panel TV screen saver repair initiative is essentially for the consumer, "Burden." China Consumer Association, the Secretary-General Yang Hongcan directors believes that this favorable consumer protection, take the initiative to take active measures, the association is willing to support it.
<BR> 2 icing on the cake-type door delivery and maintenance, after-sale play the "life card"
<BR> Appliance manufacturers attitude has always been an important test of position. Reporter visited learned, in addition to "provide timely," since this week the major appliance manufacturing and retail businesses is to take more "icing on the cake" approach, as the company claiming credit.
<BR> Reporter learned from the beauty, beauty has launched a bold attempt for sale??? In the March period, as air conditioners, refrigerators, washing machines and three categories of new and old customers to provide free home inspection, cleaning and maintenance activities This will become the first home appliance industry.
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