What are the Opportunities to Building a Business Case for Upgrading Customers’ Connections?
The business opportunities in connectivity lie with the customers’ needs for greater assurances, better productivity as well as increased value. Once a user or a corporation’s experience of its IP infrastructure is positive then there is no end to the number of niche and mass-market business productivity products that can be made available by the reseller.
A converged, application rich solution, offers resellers the ability to deliver numerous revenue making opportunities through one managed service. Providers and Resellers need to be wary of creating a patch-work-quilt posing as one solution, as managing numerous 3rd party solutions can be expensive and difficult to maintain quality assurances.
The benefit to the user is the expansion of the idea of “mission critical”. In a IP convergence environment businesses and end-users build their own combination of typically “mission critical” services with other business productivity applications. The whole experience and the business effectiveness of working this way is underpinned by the connectivity infrastructure so it is critical that all aspects of a personal experience of a solution work.
There have been huge advancements in the price to quality dynamic in recent times. Until a few years ago the best connectivity products proved expensive and so at times this was a barrier in the implementation of hosted IP telephony applications and solutions for both the reseller and the customer. Today costs are rapidly dropping and the quality is improving. It is less about offering greater speed but more about the assurances on the reliability and consistency in the delivery. At Voicenet Solutions we believe we have the diversity of products to enrich the reseller data offering that could be tailored to any size of business.
Voicenet Solutions Broadband business strategy is to provide exceptional service quality and user experience that will provide the ongoing foundation to deliver hosted IP telephony applications with convergence as the overriding philosophy.
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