ClaimsPages Talks about the Involvement of Police in Claim Processing
People who have signed up for insurance for their first time should keep a list of all contact numbers of their insurance company handy, says ClaimsPages. Special consideration should be given to the numbers to their claims agent. If possible, they should also know the names of their claims agent to facilitate having their claim processed. First-time insured parties should also inquire if their insurance company are giving away information or reminder cards about the step-by-step process for making a claim. The best companies accept claim requests 24 hours a day and can also send claims agents to inspect the damage and verify data on the incident report in a matter of hours. First-time insured parties should definitely check whether their insurance company can offer round-the-clock service as well.
ClaimsPages generally advises insured parties never to delay making a claim. The longer the delay in requesting a claim, the harder it would be for the claims agent to verify the incident report and have the client’s request for reimbursement approved. Claims agents themselves advise insured parties to immediately report incidents that involve theft to the police. They should not be worried that an investigation would impede the verification and claim handling process of the insurance company. If anything, it will speed things up since whatever the police discover will definitely help in the fact-checking stage of the claims agent. Cases that require contacting police typically involve all kinds of vandalism and theft, break-ins and all other kinds of crime that had resulted into damage being incurred by the person or on his property.
If the police are involved, says ClaimsPages, the insured party should do his best to obtain a copy of the police report. This should then be submitted to the claims agent as soon as possible. While waiting for the police report, the insured party should start preparing a draft for their incident report. If they only have one copy of an incident report form and it is not downloadable from the Internet, they should not write anything on the form until they have all their facts cross-checked with the police report.
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