Telecommunication Solutions: Gaining A Competitive Edge
The advent of technological innovation in the form of wireless technology, and the widespread use of the Internet as well as the global business environment has made the telecommunications industry faces the challenges. The challenges faced are from the changing customer demands, market competition, profitability and customer’s retention. The industry now needs to gear up with business solutions in combination with strong architectural approach deliver value added telecommunications services worldwide.
The next generation telecom solutions should be ones, which would deliver performance and achieve winning results. Besides improving business agility, this software should be able to provide complete end-to-end solution throughout the lifecycle of the project and should possess the flexibility to streamline the business process. The use of legacy applications for maintenance and support of telecom services, help to reduce operations and ownership costs.
As regards the telecommunication solutions, compliance with telecomm regulators of every country is a big issue. The companies offering telecommunications solutions should adhere to the compliance regulations and maintain call data records for use by investigating agencies and other regulatory concerns. Most organizations use ERP’s CRM, call data records and email systems. These historical data needs to be stored for further reference at time of need.
The Enterprise Data Management Suite is a telecommunication solution, which enables to archive the historical data to a tiered storage system. This in turn helps to reduce cost while improving performance of the application. Further, the ability showcased by this software to amalgamate with other web search appliances, facilitates quick and easy retrieval of vital information for improved business intelligence. This software solution with the help of the metadata manager paves way for an easier infrastructure consolidation during mergers and acquisitions.
The telecommunication solution provider companies need to maintain legal compliance towards maintaining the privacy of the data of their customers. The Enterprise data management suite, identifies sensitive data, and automatically secures and protects it throughout the entire lifecycle.
Also read on – ILM solutions
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