The Improvements in a Process after Six Sigma
Apart from the quality of the products and services that is affected after the implementation of Six Sigma there are many other factors although may look small but have a big effect on the overall performance of the organization. This comes as a bonus with the Six Sigma work culture that will percolate down the line in all processes and in turn will surely improve all the processes that come in contact or in preview of the six sigma strategies. Although at core six sigma is involved with identifying and removing the defects of a particular process or organization yet it leaves its impact on the whole organization and gets some remarkable changes from the old order.
The first and foremost improvement that comes there is the removal of defects as is the basic requirement for any six sigma project. The improvements are a result of an organized and well thought out campaign that is run by the six sigma team on the process or a part of the process of the whole system that is under the scanner of the six sigma team. These defects are first identified with the help of customer feedback and s thorough analysis with data and six sigma techniques that are utilized to get into the depth of the problem.
Once the client gets timely deliver of the goods or services that have a minimal occurrence of defects there will be higher incidences of orders being repeated over the period of time. Customers will be more satisfied and the increase in customer satisfaction will lead to a better control on prices from the producers end. At the end of day it will mean an increase in the inflow of revenues with no extra expenditure. Thus a company that has its focus on producing defect free products and services will not have to spend many resources on the retention of its clients.
A considerable increase in the efficiency has been observed in almost all organizations that have implemented six sigma in their organizations in terms of labor, time, and cost involved in each customer transaction. Thus if efficiency is improving especially in terms of the customer transactions there is something more that defect removal in Six Sigma.
While implementing Six Sigma in an organization clear cut goals and objectives are set up in advance which have to be followed religiously so that the project sails smoothly this factor leads to better bonding in the team and helps all individuals in working for a common cause that is making the six sigma project a success at any cost. Many departments have to come together to exchange information and for the analysis part which develops a better understanding among these departments of the organization to work in sync with each other.
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Article Source: http://blog.brainmeasures.com/2011/10/24/six-sigma-and-the-smaller-benefits.aspx
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