The Ideal Online Shopping experience I Desired
I am fond of shopping online and once I even opened an online store selling clothes. However, I still don’t trust online shopping for unsatisfactory quality of the goods and delayed logistics. Take clothes as an example, the goods I received are always different from that uploaded online ranged from color and length to details and size. During the time I manage my own online store, I always beatify the pictures with software in hope of presenting a perfect image to customers. After all, no one would click my goods let alone buying them if I never deal with the picture with professional software. On the contrary, my customer complained being cheated by me for receiving totally different clothes from which are in their expectations. After receiving too many complaints and blames, I closed my store. View things with customers’ perspective, I tried to search what’s customers’ expectation.
First, if I am a customer, I will input keywords to find websites ranked high reputation which mainly depends on its sales and comments came from other customers. I never mind bad comments but the attitude towards it from the sellers. If the attitudes are modest, honest, sincere and liberal, I will accept the website without any prejudice. Thus it can be seen attitude towards the seller is the most important factors for me to choose where to choose a bead on my prey. Second, I will shift my attention to after-sell service. It’s so easy and quick to make a thorough inquiry about the website on specialized complaint site. If I can’t search any or just search few complaints about my target website, I will step forward to its logistics. Although it is not the seller’s fault, if he has been cooperating with a logistic company which always delayed delivery, he is to blame for his wrongly choosing cooperator. I just have this experience on geminiedeal.com which my friend recommended to me.
For me office worker, I just have my own time every night. It is better for me to receive goods at night. If I will be delivered two same of my goods for choosing, I will be happy and well-content. If the courier can remind me of examining goods on his own initiative rather than I require every time, then I can see the sincerity and professional service of both the seller and the logistics company.
All the above are my wish. I hope one day I can enjoy such kind of online shopping experience not only on geminideal.com but also on other websites. My dear friends, what is your wish about the online shopping?
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