Why The High Reliability Standards Noise Complaints Are Not Related To
HC HVAC & R Network Although quiet, ultra-quiet home appliances have become a selling point, but the recently published results of related investigations have shown that consumer complaints about the noise problem is not only high, even rising. This, experts say: the State did not introduce the standard appliances mute, noise indicators for reliability standards are not introduced, consumers should pay attention to ask in the selection of product noise performance.
Noise disputes often bringing more trouble
Anhui Province, Mr. Wan consumers in July 2009 bought a refrigerator, the refrigerator was found in the course of the noise at work much, so he found the business requirements change. Businesses, please visit manufacturers technical staff to detect the noise was identified as normal, so do not agree with Mr. Wan made the request for a replacement. Mr. Wan and businesses after several fruitless negotiations complaints to the local business sector. Mediation by the business sector, businesses agreed to Mr. Wan replacement of a refrigerator, but to charge 108 yuan depreciation.
Not long ago, Beijing has also complained that consumers Tse, he bought a quiet refrigerator not only quiet, but harsh noise. Xie said that the reason for choosing quiet refrigerator, because of his mild neurasthenia, sleep well. I did not expect this technology, which claims five quiet refrigerator, the sound at home than he had the voice of that old refrigerator bigger. Returned to find manufacturers, manufacturers of product quality problems have not rejected the. In desperation, Mr Tse to the local industry and commerce authorities in complaints, but the manufacturer said the product allows the noise value within the country.
3.15 on the eve of this year, organized a People’s Network “Rights million line of” consumer Electronic Quality and after-sale investigation. Survey, refrigerators and washing machines on the product quality complaints, the “big noise” topping the list.
Organized by the China Electronic Chamber of Commerce network of 315 consumer complaints in 2009 published statistical analysis of air conditioning industry report complaints, air quality complaints in 2009, the highest first two issues has not changed, but the noise complaints was replaced in 2008, “many repairs,” placed third.
National quality inspection center of household appliances, Director of Jian-Guo Lu also told reporters that the quality of washing machines in them the statistics of complaints about noise complaints in second place. Only a maximum noise limit values
Consumer demand for quiet appliances allow businesses to see opportunities, from air conditioners, refrigerators, washing machines and other large appliances to the microwave oven, range hood, Humidifier Etc. Small appliances Have quiet competing products available.
Reporter appliance stores saw a lot of air conditioning products mark the location of the most prominent features of the ultra-quiet, air-conditioning also played a “minimum noise for the Guinness Book of Records” signs. And an ultra-quiet washing machine, claim to use inverter technology, so that the sound of laundry down to 50 dB below, equivalent to nursing homes, the quiet villa district standards. Small household electrical appliances to be outdone, the brand launched a range hood “very calm wind,” European product, called the noise equivalent to only ordinary range hood 1 / 3.
Lu Jian told reporters, however, the state promulgated the “Household and similar electrical noise limits” standard in the noise limit of the target appliances is a minimum requirement, there is no quiet, super quiet standard. For example, noise limits in the 40-68 dB air-conditioning, washing machine, washing maximum noise limit of 62 decibels, the maximum noise limit of dehydration 72 dB; 250 liters refrigerator above the noise limit of 48-55 dB lower than the target … … , or the noise measured with the product for more than express a difference of 3 dB, the product not to be listed Sell . Washing machines this year, although the noise standards will be revised, but will not increase the noise limit of standard products, but the determination of the noise changes.
Consumers Ms Lau told reporters that her family’s refrigerator had just spent two years there came a big problem when the noise started. Her to reflect a number of enterprises, enterprises Daoshi very good attitude, a phone call immediately sent home, but many did not adjust the solution. Although the maintenance staff in decibels measured results show slightly higher noise value product nameplate 50 dB. But the maintenance staff explained that the nameplate is the target of new products, this refrigerator has been used for two years, noise naturally bigger.
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