Looking after quality staff in Medical Aesthetics
In the medical aesthetics industry, business operators know how important it is to stay up to date with new technology and advancements in order to remain competitive. Equally important of course, are the dedicated staff and specialists behind your business that deliver the services and fantastic results that your clients are looking for. Business owners will know just how important it is to attract and retain the right team to work for you.
The importance of trained operators
Choice magazine in Australia recently made a recommendation calling for an industry wide regulation of beauty treatments and laser hair removal practices to ensure that customers receive the treatments and results they’re looking for without detrimental or painful side effects.
Inappropriate and untrained operators operating advanced equipment such as IPL machines is the driving factor behind these recommendations. Choice spokeswoman Ingrid Just says national standards are needed to guide the use of laser and intense pulsed light (IPL) machines, and ensure operators are adequately trained. Currently no state or territory rules govern the use of IPL machines.
For business owners, it’ll be important to ensure your staff have the certification and qualifications necessary to operate your machines to protect your clients, other staff members and your business. Certification and training courses are available from a number of providers. Remember that even licensed and professional operators will need to keep their certification up to date and adapt their expertise to new technology.
Keeping a compliant workplace
In addition to ensuring your staff are trained and qualified to operate the equipment, you will also need to consider the OH&S requirements for the industry. Specifically, medical aesthetics businesses should conduct a risk management assessment to ensure that their operations keep workplace health and safety at top of mind.
The five steps of risk management are:
• Step 1: Identify hazards
• Step 2: Assess risks that may result because of the hazards
• Step 3: Decide on control measures
• Step 4: Implement control measures
• Step 5: Monitor and review the effectiveness of control measures
The specific hazards worth noting for medical aesthetics industry include hazardous substances and chemicals, the use of electrical equipment, staff exposure to radiation, noise and vibration from laser hair removal machines and other equipment. You should also consider the implications from general amenities including upkeep, housekeeping, surfaces and lighting.
In addition to staff considerations, keeping your business up to date with new equipment will be important. Find out more about IPL, laser machine rental and other assets at www.flexicommercial.com.au
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