“may 1” Golden Week Golden Week Becomes Complaint?
Market reported hearing “51” golden weeks have passed 5 days, reporters yesterday from Hefei Industry and Commerce 12315 Center was informed that from May 1 to 5 pm yesterday, the center received
Consumption
Complained that more than 500, the daily average of over 100 cases. Among them, cell phones,
Communicate
Service
, Home appliances and
Network
Shopping became the focus of complaints.
“51” is the mobile phone sales during the peak season, more and more complaints about cell phones. From May 1 to yesterday, the city center of Trade and Industry Bureau 12 315 complaints received more than 100 mobile phones, accounting for complaints 1 / 5. 5 days according to the complaint, consumer complaints focused on sales of household appliances no longer just a quality issue, but more to point to the installation, delivery and other after-sales service, complaints about home appliances more than 75%. Advice is to install the highest concentration of delivery is not timely, gratuities are not satisfied with promotional gifts for some consumers, businesses and other three false propaganda. Ms Lau complained that she was the morning of May 1 to buy a home appliance shopping
Air conditioning
Was undertaken by the designated shopping time delivery and installation, but to the agreed on May 4, the day see no shadows. Golden Week for the consumer on the delivery, installation complaints, a head of household appliances shopping malls in an interview that the helpless. On the sale of home appliances, delivery and installation by the manufacturer responsible for the general. As the surge in sales during the Golden Week, manufacturers often lack the manpower, it is sometimes difficult to fulfill commitments in a timely manner, this, the mall is also very helpless. In addition, many consumers during the holiday season
TV
Direct marketing, online shopping, online games, etc. for recreational shopping, because the quality of goods and information does not match, Wang Suman, can not normally visit the website and other issues have caused a lot of consumer disputes.
Consumer complaints “provocative”, while commodity prices has become a holiday in one of the most sensitive issues. Yesterday, reporter learned from the Hefei City Price Bureau, “51” three days before the holiday,
Education
, The price of medical care, little complaints, passenger class lines, attraction tickets and other related advisory price is still hot, the price of complaints overall decrease over last year. But “51” period, a time when the major shopping malls during the promotion period, as of press time yesterday, the price department received five complaints from commodity prices, commodity prices are not marked price reflects the problem.
Price department, said before the five-day Golden Week from the circumstances, Hefei, overall market prices better than last year, prices hotline 12 358 complaints from the past, now gradually shifted to consulting-based, and this holiday eve and Price Department market price for the relevant norms.
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