Tech To U – Things to keep in mind while making network support agreements
When the customer stated you as his network support manager, and provide his projects in your hand to work for his network solutions then you also stated to order equipments and necessary software and implementation material to setup the network physically as you do always. But sometimes you forgot the important thing which is the assurance and proof of your service providing that is to take the signature of your client over your network service agreement. You must remember to do this before your started providing your vital services to the client because after the agreement started the customer wants you do everything what he asks you for and you need to work 24 X 7 for your client. Therefore you also make the agreement with some terms and conditions like if you made your own service agreement then you may forgot some important things to mention in it. So we you to have a template agreement and made the changes according to your requirements.
The changes were like when to work when not to work how to work what services are provided the limit of services charge for services must be written in that otherwise after the agreement continues a client can force to do more thing as he wants therefore you need to state even small things clearly for your safety and smooth human relations. You must hire a qualified lawyer to check out the agreement and the conditions which you have stated in the agreement are fairly allowed or not in case any client will take some lawyer or suit a file against you relating to the agreement conditions in future so for your safety and security you need to check all these things before starting up the Network Support agreement.
You can also take network consultation about these programs and policies to make a legally certified Network Services agreement. I recommend that your service agreement firstly include a healthy and clear communication channel so that it satisfies the client and force him to move towards you. The services included are your network setup or project implementation, to maintain general things during the working process, installation and repair for small hardware and software issues, data recovery and backup, password protection, internet access, authorized data access, safety from hacker and network thefts, data security, 24 X 7 emergency calling is also been included. We cover all such things under our Network Solution contact us to get reliable services and consultation.