OANDA – Exchange rates updated in periods of less than a second
Unlike many other top Forex brokers, OANDA is a multi-faced financial services provider that serves not only as a Forex broker, but also as a vehicle for numerous other financial investments and transactions. While company’s expansive offerings may pique the interest of some traders, those who are looking for a straightforward Forex trading experience can quickly be distracted by the mix of services, tools and information that are presented on the site.
OANDA offers a range of useful trading tools. The currency converter, which is available in over 10 languages, is one of the most useful. In addition, OANDA offers FXLabs, in which the new tools the company OANDA has developed can be used by users, thus allowing them to enjoy an enhanced trading experience. Among OANDA’s tools are live feed information, charts, comparisons and historical data as it relates to different currencies. Also available, are an FXManager platform for brokers, and the FXContest platform that allows users to compare their performance to the relative successes of other users.
Customer support is available from OANDA’s team 24/5. Specifically, support is available from Sunday at 4pm through Friday at 4pm EST. On the whole, OANDA’s customer support services are on par with those offered by the other top Forex brokers, if not slightly better. Emails are answered within few hours hours, and chat inquiries receive a courteous response within few minutes, which is significantly faster than most other Forex brokers respond. Finally, OANDA’s customer service center answers under 2 minutes, which is a relatively short wait time as compared with other top Forex brokers.
OANDA also offers a well-organized help center which includes articles (many of which are also available in PDF versions) and useful how-to videos that explain both basic Forex principles and specific tasks related to using the OANDA trading platform. Just keep in mind that since OADNA offers a myriad of services in addition to Forex trading, you’ll need to peruse the help center until you find the information relevant to Forex trading, instead of having it at your fingertips. Still, once you familiarize yourself with the layout, you should have no trouble finding the information you need.
Get updated Exchange rates from http://www.oanda.com/currency/converter/.