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Using an Avaya 3200.1 exam Communication Manager solution, Carousel was able to integrate Kaman’s offices together on a single, IP-based telecommunications infrastructure. Carousel and Kaman worked together to replace over 200 different telephone system technologies in order to leverage VoIP over MPLS and gain the benefits of a centralized, IP-centric UC solution from Avaya.In deploying the Avaya unified contact center solution, Kaman was also able to implement redundant, centralized SIP trunking providing phone services to any geography and eliminating traditional local phone services.

The operations center at Peterson Air Force Base uses Avaya’s 3200.1 exam real-time voice communications to help route and answer these important calls. Avaya Aura software and hardware have been tested and certified by the Department of Defense Joint Interoperability Test Command to ensure security and reliability for missions such as this — when failure is not an option.Quote “For over 55 years, NORAD has answered the phone calls of excited children from around the world and helped them track Santa Claus and his reindeer. Avaya is a long-time contributor to the NORAD Tracks Santa program and is proud to once again help NORAD deliver some magic and wonder for the holidays.” -Steve Derr, vice president of DoD sales and sales engineering, Avaya Government Solutions.

Avaya’s 3200.1 exam Americas International president, John DiLullo, told CDN that Avaya’s business in unified communications and contact centres has met expectations, especially in Canada where the IP Office products grew a whopping 296 per cent. The Canadian operation grew 21 per cent.Now that the Nortel integration is complete, going forward the networking vendor has set its sights on recruiting more channel partners. But Avaya no longer considers itself a networking vendor. Avaya has redefined itself as a collaboration company.The new direction meant changes to its channel program that will see partners rewarded more for delivering value-based solutions over straight volume selling.