Significance of Active Directory self service in a large network
Active Directory is the essential part for an organization to manage all the administrative tasks efficiently and effectively. It is possible to solve all the administrative tasks around a small network of a small to medium sized organization. But, when we consider a big organization dealing with numerous admin activities around a large network, then it’s not a matter of joke to handle all of them. Administrators get frequently overburdened with loads of user requests of updating profile information or resetting account password or unlocking locked accounts. All these requests keep on increasing the backlogs thus affecting the entire productivity. At such situation, administrators get severe headache of controlling & managing all the admin tasks as well as responding to the users requests which put them into big trouble. To minimize their responsibilities, an organization can employ AD self service password reset system. With this mechanism, users become able to perform all the account related tasks on their own and admin personnel just need to keep close look on the changes made by the users.
To implement AD password reset mechanism, one can easily employ Windows Active Directory system that comes with various ADAM tools to help the administrators to execute all the tasks related to AD service and network management. One such tool is the users and computers snap-in console which is a standard MMC console provided along with the Administration Tools pack. This particular console can be treated as the self service Active Directory Utility which helps the administrators to make changes to the user accounts and reset the passwords without visiting the server every time.
The Active Directory password reset self service can also be obtained by using the Identity Management (IDM) solution that is offered in the FIM (Forefront Identity Management) 2010 Update 1 package of Windows. This package is apt for Windows Server 2008 R2 family and offers the feature of Self Service Password Reset (SSPR) to AD administrators and end users. This self service Active Directory console enables the users to change their passwords on their own without requesting the administrators for the same. The administrators need to verify that security policies of the organization are not violated by configuring the Password Policy Enforcement in FIM SSPR.
Both the above methods gives the provision of password reset self service to the users so that they change as well as update their account settings according to their own convenience. But there are some problems that arise with both these methods while changing and upgrading account information. The processes involving updation of account settings could be error prone and may exhibit errors and the process may not successfully executed. For this, third party software utilities are used which can efficiently manage account resetting process when in-built AD tools fail.
Lepide Active Directory Management & Reporting acts as the efficient self service tool that provides the facility to the administrators to allow the users to manage their own accounts. Using this tool, users can unlock their accounts, reset their passwords and update the account settings without being dependent on the administrators. This tool has been proved beneficial for both the end users and AD administrators.
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