How to complaint for your bed taxi experience?
The taxi services are most essential part of our daily life. If we want to go for long distance or to the local market or for office etc we prefer to take a cab for that. The cab facilitate us in many things they makes us free from driving in hassle of traffic, they make us free from searching a parking space and also they know the routes so make us reach on time. There are so many facilities and so much comfort travelling with the taxi, but the journey becomes terrible experience if there is any problem occurs.
The problem can be faced by any means, may be the driver is rude or may be the taxi is not clean. The Lexington Taxi Service providers are offering the facility for failing the complaints against those problems so that it can be rectify. There is facility available on the website of the service provider.
The service providers are accept all complaints about the drivers and their vehicles like
• Refusing the pick-up,
• Over charging or demand a tip.
• Using cell phone while driving
• Refuses a credit card
• Fails to display a taxi permit
• Drive is rude,
• Driving recklessly or unsafely
• Taking a long route while driving
• Smoking while driving
• Taxi is dirty
• The taxi driver doesn’t have credit card equipment.
For processing the complaint and identifying the driver the service provider needs to know few details like
• A description of what has happened,
• Date and time of occurrence
• Driver’s name
• Vehicle number
• Pick-up and drop-off location
• Vehicles license plate number.
You can mail the complaint to the service provider, with your mailing or email address so that the service provider will mail you the acknowledgement of your complaint.
There are some rules and regulations which a Taxi driver has to follow like they cannot refuse the pick-up because of race, disability, or destination while on duty. The taxi driver has to drive the passenger to any of the destination.
There will be proper action against the driver who is indulge in any of the rash driving or miss behaving. There is a provision of reward as well; if the driver is found riding public for exemplary behavior is considered for recognition and for appropriate rewards.
Lexington Cab Service Provider is always bringing different facilities to make your journey safe and secure.
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