"Flat-panel TV does not belong to TV" is absurd – TV company, Hisense
< BR> for some foreign investment or joint venture
TV
Manufacturer excuse "
Flat Panel TV
Not TV ", refused to provide three-year warranty
Service
Phenomenon, Shanghai, Beijing and Tianjin, 20, "Consumer Rights League of Cities," the members of the joint yesterday to the Ministry of Industry and Information Technology, the State Administration of Quality Supervision submit "proposed letter" to bring flat-panel TV production costs accounted for more than 6 percent show
Panel
The main components are color TV sets, according to State regulations should provide 3-year warranty.
<BR> 20 members of Hangzhou City Consumer Rights Coalition units pointed out that the flat-panel TV
Complaints
Volume was significantly increased trend in recent years, which involved the issue of quality TV display panel and its warranty is not provided for the implementation of national three guarantees the largest proportion of complaints about more than half of all complaints. By China's "responsibility to return some of the goods repair replacement requirements," Color TV machine is valid for 1 year three bags, tubes, integrated circuits and other major components Warranty valid for 3 years. Promulgation of regulations, but three bags of LCD, plasma and other flat-panel television has not yet, so TV directory under three bags, only the "tubes, line output transformer, tuner, integrated circuits," included TV's "major components" scope .
<BR> On the flat panel TV, the display panel prices account for the total cost of flat-panel TV production for more than 6 percent. Currently, several thousand or even million flat-panel TVs in use to the second to the third year after entry of the frequent failures, once the core components of the display panel fails, consumers can not enjoy the three packages as policy, often have to pay several thousand or even million of the high price for
Service
Replacement, so that consumers caught flat-panel TV to "affordable, maintenance can not afford to" embarrassing situations.
<BR> The face of this situation,
Hisense
, Changhong, Konka, Skyworth, TCL, Haier and other domestic color TV enterprises have three bags in accordance with state regulations, the implementation of the flat-panel TV performance failure occurs returnable 7 days, 15 days replacement, 1 year warranty machine, display panel and other major components 3 year warranty service. But Toshiba,
Sony
, Matsushita, Sharp, Sanyo, Philips, LG, Samsung and other foreign investors or joint venture brands, its display panel of the warranty period was two years maximum, and these color TV business reason for refusing to implement the provisions of most countries are "flat-panel TVs do not belong TV. "
<BR> This, 20 units of urban consumption Rights Alliance believes that more difficult to justify: first, because the provisions of China's color TV Warranty Although popular in flat TV before, but it is uniform for color television set, whether by what kind of technology, the nature of flat-panel TV is still TV, should be required to provide service in accordance with the three guarantees. Second, because the color TV in the three packs of provisions cited "major parts", the tube is a kind of displays, and LCD or plasma TV's display panel of its essential function is to display images, and the price is the total cost of production accounted for more than 6 percent, The main components are color TV sets should be implemented in accordance with state regulations 3-year warranty.
<BR> Consumer Protection Organization, the National TV Warranty period is the minimum standard TV service. Enterprises to set their own standards, must be based on the bottom line, not to provide consumers with the standard shrink below the national service. Also recommended the Ministry of Industry and the State Administration of Quality Supervision, defined in an appropriate form of display panels and other flat-panel TVs are the main components of color TV, or on the "responsibility to return some of the goods repair replacement requirements" in the period of three bags to complement TV or amendment to the display panel and other components is a key component areas.
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