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The progress made by science and technology from time immemorial has always been for converting the manual systems and creating better facilities for the human race. Automation is the use of technology oriented control systems to reduce the need for human work in the production of goods and services. The industrial era brought with it, mechanization, which was later, followed by automation. Mechanization resulted in the use of machinery to assist manual work.

Automations which goes a step further to reduce both physical and cerebral workload plays a vital role in changing the world economic condition. This has brought a paradigm shift in the job market from being industry oriented to a more service oriented ones. The office supplies industry, which is generally picturized as the local stores with its stock of staples, pens, papers, and office depot items have evolved into a market, which is technology dependent.  The notable impact of automation process can be seen in the office products industry, automated telephone switchboards, medical processes, laboratory analysis, cash withdrawal systems, etc.

The automative process in the office products industry with its significant reduction in time taken for any operation and work handling tends to easily replace human operators in tasks that involve physical or monotonous work. This helps to free the workers for jobs that require interaction that is more intellectual. Further, this provides the workers with a higher-level job options in development, deployment, maintenance of the automated processes.

Integration of technology into the 175-200 billion dollar office products industry has seen a drastic difference in the sales margin. Having established networks of distribution centers to serve targeted regions, the industry leaders have also made use of technology to bring in automative process to ordering, billing and warehouse operations. Like with use of the sophisticated software systems to track inventory, the industry leaders have also been successful in automating the labor –intensive process of maintaining master files and product specific electrical pricing information in flexible formats which can well be integrated into the other business system software.

With the shrinking market of the retail stores, the expanse of the automation., the industrial supply distributor explored the benefits of the deploying automation systems with the help of softwares and have also ventured to make use of the world wide web to improve the business revenues.  The automation softwares being compatible with other business softwares, a large number of office supply dealers are updated quarterly of the any changes and new editions.