Be As Professional As You Can

an you recall how, not so long ago, you were able to maintain the entire flow of information that exists about yourself? It was possible that, without a whole lot of effort, you could control exactly what people could know about you and the manner in which that information could be found. This, however, is not the case any longer. Nowadays, there are all types of ways to get all kinds of things about you. This is tough for individuals who have “regular” day jobs offline. For individuals whose work is totally on the Internet, though, it’s much trickier. These days, an errant tweet could mean the difference between making the sale and not making the sale.

And ao, what do you need to do? What’s the plan? The key to continuing to be successful and seeing to it that your reputation continues to be unblemished both online and off is to be as professional as possible all the time. Here are several hints to help you do that.

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1. Make sure that every piece of writing you craft is properly spelled and punctuated. It doesn’t matter if you’re only sending a brief instant message to someone or creating your sales page. Correct spelling and grammar are crucial. The last thing you want is for somebody to discover something that you sent off, slap dash, that’s full of mistakes. It demonstrates that you have no idea about what is what.

2. Don’t try to leave emails and calls unanswered. When you reply, make sure that you are friendly and positive and courteous. Don’t allow an e-mail to sit unanswered in your inbox for more than a day. Try not to let a voice mail message go unreturned. Each call needs to be answered before the third ring. These are the kinds of details that will tell others all they need to know about your commitment to your project.

3. Accept negative feedback graciously and positively. The internet is full of trolls whose primary goals are to make you feel bad about yourself. All the same, there will be some who have valid complaints about your project and how it is presented. It is important to earnestly consider each negative feedback and to look into whether or not it’s possible to make the changes the person wants from you without it being counterproductive to your business. Next communicate with the the person and explain to him or her whether or not you will implement changes based on his or her feedback. This will demonstrate that you take every person seriously, not only individuals who give you positive feedback.

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