Online Banking with ICICI on Facebook
It provides convenience by enabling customers to get access to their accounts while on Facebook. The application would also serve as another digital channel for customer service in addition to Internet and Mobile Banking, and enable the bank to be present in a medium where self-directed customers spend a large part of time.
The ‘Bank Account’ App on Facebook currently provides the following features:
- Various theme options to provide a preferable interface to the customer,
- Customers can view their account details,
- Customers can check their mini statement,
- Customers can raise stop cheque requests,
- Inquire about cheque status and
- Raise service requests like applying for debit card, cheque book etc.
The ease of use of the service is as simple as adding a new app like Farmville to your Facebook account with a secure 2-step authentication process and provides a user-friendly interface to avail a bouque of banking services. The app provides comprehensive information on the various details requested by the customers.
Customers can easily register for the service by visiting our facebook app page and entering their ICICI Bank Debit Card number linked to the account and their ATM pin in step 1 of authentication. In the next step, the customer requires to setup a numeric pin for which will act as the login for the subsequent sessions. The app also provides security options like virtual keyboard to enter pin and captcha facility.
The app is extremely safe to use as it is hosted on secure ICICI Bank servers and is made available on Facebook through a secure SSL connection. ICICI Bank mobile net banking does not transfer any data to Facebook. The customer’s bank account information can only be accessed by customer using the ‘Bank Account’ App on Facebook after successful registration which incorporates strong 2 factor authentication and setting up a personalized by the customer.
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