FILE COMPLAINT ONLINE AT CONSUMER FORUM-BAJAJ AUTO
There are many types of companies which have come opened their own consumer care center to satisfy the customer. The consumer forum or the customer care center helps the company to get the feedback from the customer and also solve their problem which satisfies the customers and builds a good reputation in the market.
Bajaj Auto is one such company which has made its own consumer forum. The company is one of the leading manufactures in the two and three wheelers in the world across many countries in South East Asia, Latin America, South, Middle East and Africa. Thus the company knows that if it has to remain as an established brand it has to satisfy the customers.
Thus the consumer forum-Bajaj Auto was formed. This is one of the easiest ways to file a complaint against the company by a consumer. The company knows that there are various customers who are not satisfied with the services because of several reasons. Thus the company tries to satisfy those customers by the help of this consumer forum.
The company knows that many people are online every time during the day and some are even online at night. Thus it has opened an easy way for the people or the customers to file a complaint. The consumer forum-Bajaj Auto is opened 24X7 and people can easily file a complaint.
The consumer forum-Bajaj Auto not only allows the customers to file a complaint but they also allows the customer to give their feedback by suggesting some changes or even sending a query regarding any information. The forum has these three options which the customer has to choose at the starting and one can then fill the required details.
Besides this the company knows that many people want to know about their bikes, but instead visiting the website they call or come at the motor stores to know the details. Thus the customer must understand that they should read about the various bikes and the necessary details which are given by the company on the website.
This will help the customer to save their time and also when they will be having a chat with the motor department or store, they can easily know what the sales man is trying to say and they can even ask the question if they have any query.
The consumer forum-Bajaj Auto has special service for the people living in Bangalore. It allows the people to make an appointment and get their bike serviced. This is one of the unique services which save a lot of time for the consumer and one can then easily get their bike serviced at the right time.
The details which are required by the consumer forum while filling the form are the complaint type, customer’s name, contact number, address, e-mail ID, product detail like model name and type of product, vehicle number, state, city and the complaint or the suggestion or the query one has. So, if anyone has any complaint against the Bajaj Auto they must file it in consumer forum.
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