How to satisfy your customer
Every business has a telephone, but not all businesses know how to maximize the use of their telephones to attract customers and increase their sales. One particular strategy to maximize the potentials of a business telephone is by unifying it. Remember how that favorite football team of yours made it as a champion? They had been unified as a team, acted together like an orchestra. Unifying your business telephone won’t only allow you to easily contact with customers; that is too short-term thinking. Other functions including toll free numbers can increase the response rate from customers who tend to use their telephones for inquiries or placement of orders, therefore, producing additional sales in the future. Satisfied customers would often remember and patronize a business. So, you may ask, how will you unify your business telephone? Via unified messaging.
Unified messaging (UM) is the merging of voice mail and e-mail. It enables a user to send e-mail and fax by means of a computer. Even, for instance, it is a holiday and an incoming call is unanswered. The call will probably be routed to the UM system, which records the caller’s message and stores it in e-mail for later retrieval. Furthermore, it might be read and responded too anytime because it is stored in your business e-mail address.
Unified messaging is an important improvement of the voice messaging system. It gives the following benefits:
– Provides better Voice and Speech Access
Unified messaging system of a business telephone is geared towards convenience and efficiency. It offers the users with voice telephone access to business messages, daily schedules and tasks in a mobile situation or when data links are not available. A business telephone engaged in this system also gives a speech command interface required for firms requiring records retention for messages like law firms, insurance firms, health care applications, purchasing department, and HR applications, among others. Voice messages may be easily consolidated with unified messaging.
– Provides better Message Storage
Say goodbye to those voice mail system which takes an extra storage area that cost a lot. Unified messaging system of a business telephone makes use of the e-mail platform to store all voice messages, therefore eliminating the need for maintenance and space. All that you have to do is to develop another folder in your e-mail for voice messages to get things organized.
– Provides better User Interface
Unified messaging system of a business telephone offers a user all the information he would need in one place abolishing the need to check various files and folders to respond to a client, as a result of the employment of the e-mail in delivering messages via desktop PCs or mobile devices like the mobile phones or iPads or netbooks. Moreover, e-mail gives a written record which improves transactions involving required facts, and numbers. This will enhance your business’ value by saving time and improving business productivity.
Unified Messaging system for your business telephone isn’t a short-term investment. The quicker you get one, the quicker your business will increase end user productivity, increase business collaboration, optimize business processes, and reduce operation cost. Get your company unified now!
Learn more about business telephone articles and other valuable information on our website. Our business telephone services supplies many communication advantages for your business. I suggest you know them and compare which phone system supplier that actually works better to match your company needs.
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