Features Involved in Managed IT Services
Orlando based managed It services offer 100% uptime guarantee to the clients. But, among very few are able to meet the conditions mentioned in the deal. Such few managed IT services companies provide unlimited support, best services and meets the commitment to provide complete uptime concerning to servers, backup and network.
Let’s understand the features are adapted by the Orlando based, managed IT services in the country. The points are listed below:
1. Online ticketing: A central web portal is created to open, close and track all the issues raised on daily basis on the network by the users.
2. Malware protection: The IT professionals in the company protect desktop, laptop and servers from viruses, spyware, worms, rootkits and all types of malware software.
3. Patch management: On schedule deployment of the patches are provide to keep the business stay uninterrupted due to failure of systems.
4. System maintenance: There are many automated system maintenance task are scheduled at the background, to keep the systems up and running providing full efficiency.
5. Secure remote control: Every technician is provided remote access to resolve the users’ issues and track the server and network performances all the time.
6. Unlimited remote support: As mentioned, technicians are provided remote access that makes the support more close and reliable, especially, to the users working after office hours.
7. 24/7/365 monitoring: The remote monitoring is done round-the clock in shifts to keep the network protect from all type of hacking threats.
8. Unlimited onsite support: The managed IT services offers a team equipped with group of skilled technicians providing unlimited onsite support.
9. 99% uptime guarantee: The managed IT services companies provide series of technical and process driven solutions that keep the network stable, server up and the systems free from technical issues.
10. Inventory auditing: Provides overall health report of network that involves system, software and application listing to keep the records updated.
11. Onsite & offsite backup: The managed IT support companies are equipped with cutting image-based technology that offer reliable backups with any failures through onsite or offsite backup.
12. Gateway security: Installing advanced hardware to stop, filter and eliminating all invalid data interception and access within and outside the network.
13. Email security: Blocking unwanted spam, viruses and other security threats are the major issues resolves by the managed IT services in Orlando.
These are just few features that are provided by the managed IT services in the industry. All these are offered to all clients at the most affordable price in the country.
To learn more, please visit Orlando Managed IT Services and get the details about Orlando Data Recovery.