Digi-Sign Addresses Communication Challenges for Two Largest Natural Gas Provides In British Isles
Jersey City, NJ – For Digi-Sign’s industry dealing in fossil fuels clients, technological advances were more evident in the drilling fields than in the IT Department. In less than a decade, both organizations experienced exponential growth in their respective customer bases. This business progression demanded that the manual gas consumption and billing procedures be replaced with sophisticated computerized systems.
By providing access to external users, these commercial customers could process purchases in ‘real time’ for the area required. This reduced cumbersome paper-based processes with instant accounting and effectively removed the “human element.” However, this business opportunity presented a new set of problems for the two IT Departments. Opening up any part of the network on the Internet required good planning, hardening the perimeter and monitoring internal traffic to ensure that IT security remained unaffected. This is where the services of Digi-Sign excelled.
In this specific customer case study, the requirement was small (less than 2,500 users). Although On-Site™ was the obvious choice, the legal liabilities in the Digi-Sign Certificate Practice Statement meant that although technically Digi-CA™ service could be modified, legally it could not. Therefore, Digi-CA™ Server was selected so that the entire Certificate Chain could be modified to meet the precise requirements of the customer environment. Digi-Sign has simplified producing this complex series of documents using a single “intelligent” questionnaire that is used to generate the Certificate Policy easily.
All technical support issues, all Help Desk functions and every aspect of the Certificate life-cycle continues to be managed by Digi-Sign under TTM™. The natural gas distributor clients continue to save costs, increase productivity and communicate more efficiently with its customers, safe in the knowledge that Digi-Sign’s total solution protects the environment in a way that was previously believed to be impossible.
For more information on security capabilities of Digi-Sign, visit www.digi-sign.com.
About Digi-Sign
Digi-Sign is amongst the top ten providers of Digital Certificates in the world. This is evidenced by invitations such as the Department of Defense [DoD] in the US (where only 10 companies were invited to tender for the most recent extension to the DoD PKI); we were awarded the National PKI project for RENIEC, in Peru; the National PKI project for Barbados; the British Library; the pre-qualification of Digi-Sign as the only non-Italian company to participate in the Italian national PKI tender; and many other projects around the world where Digi-Sign is regularly invited to participate.